Chelsey Luckes
Hazelbrook
Lone Tree
13
years of professional experience
Compassionate Behavioral Health Technician skilled in crisis intervention and patient engagement. Proven ability to foster well-being and maintain professional boundaries while supporting diverse patient needs.
Work History
Behavior Health Technician
9 Months- Monitored patient behavior and reported changes to clinical staff to ensure timely interventions.
- Assisted in implementing individualized treatment plans for patients under the guidance of licensed professionals.
- Facilitated group therapy sessions, promoting a supportive environment for patient engagement and communication.
- Documented patient progress and maintained accurate records in compliance with healthcare regulations.
- Supported daily living activities, enhancing patient independence and quality of life through structured routines.
- Engaged patients in therapeutic activities, fostering positive coping mechanisms and emotional well-being.
- Adhered to safety protocols and best practices, ensuring a secure environment for both patients and staff.
Caregiver
1 Year 1 Month- Assisted with personal hygiene and mobility, ensuring comfort and dignity for each resident.
- Provided compassionate support to residents in daily activities, enhancing overall well-being.
- Monitored and documented changes in residents' health, communicating effectively with healthcare staff.
- Maintained cleanliness and organization of living spaces, promoting a safe environment for residents.
- Engaged residents in social activities, fostering community connections and reducing isolation.
- Supported medication management processes by reminding residents of schedules and assisting with administration as needed.
- Trained new staff on caregiving protocols and best practices, improving team efficiency and service delivery.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Caregiver
1 Year 6 Months- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Collaborated with multidisciplinary teams to develop personalized care plans tailored to individual resident needs.
Wire Transfer Specialist
2 Years 7 Months- Processed high-volume wire transfers with precision and adherence to compliance regulations.
- Implemented improvements in transfer processing workflows to enhance efficiency and accuracy.
- Mentored junior staff on wire transfer protocols and compliance requirements, fostering team development.
- Collaborated with IT to troubleshoot system issues, ensuring minimal disruption to transfer operations.
- Conducted audits of wire transfer processes to identify risks and ensure regulatory compliance.
- Liaised with clients to resolve inquiries related to wire transfers, enhancing customer satisfaction.
- Analyzed trends in wire transfer requests to inform process optimization strategies and reduce bottlenecks.
- Enhanced team performance by sharing knowledge, best practices, and lessons learned from past experiences with colleagues.
- Assisted customers with inquiries regarding wire transfer status or process-related questions successfully resolving their concerns while adhering to confidentiality standards.
Equipment Operator
6 Years- Operated heavy machinery to facilitate efficient material handling and transportation.
- Conducted routine inspections to ensure equipment safety and operational compliance.
- Coordinated with team members to streamline workflow and improve productivity.
- Trained new staff on equipment operation best practices and safety protocols.
- Worked effectively in fast-paced environments.
Warehouse Associate
1 Year 2 Months- Managed incoming shipments, ensuring accurate receipt and storage of pharmaceutical products.
- Operated forklifts and pallet jacks to move inventory efficiently within warehouse environment.
- Conducted regular inventory checks to maintain stock accuracy and minimize discrepancies.
- Collaborated with team members to optimize workflow processes and enhance operational efficiency.
- Implemented safety protocols that reduced workplace accidents and ensured compliance with regulations.
Overnight Stocker
1 Year 4 Months- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Assisted in inventory management by conducting regular stock counts and replenishing items as needed.
- Operated pallet jacks and forklifts safely to transport merchandise throughout the store.
- Assisted in inventory management by conducting regular stock counts and replenishing items.
Education
High School Diploma
Skills
Crisis support
Individual counseling
Mental health support
Documentation management
Addiction support
Infection control
Crisis management
Security procedures
Client transportation
Patient mobility assistance
Self-awareness
Professional boundaries
Timeline
Behavior Health Technician
Hazelbrook
11.2025 - CurrentRead More
Caregiver
Sunrise Senior Living
05.2025 - 06.2026Read More
Caregiver
Highline Place
10.2023 - 04.2025Read More
Wire Transfer Specialist
ANB Bank
04.2022 - 11.2024Read More
Equipment Operator
Wells Fargo
04.2016 - 04.2022Read More
Warehouse Associate
Amerisource Bergen Drug
01.2015 - 03.2016Read More
Overnight Stocker
Walmart
09.2013 - 01.2015Read More
Contemporary Learning Academy
High School Diploma
Read More