Chelsey Andrews
Strive Physical Therapy
COLORADOSPRINGS
10
years of professional experience
Proactive and organized individual with a background in patient care and administrative support. Known for strong attention to detail and commitment to enhancing patient satisfaction through effective communication and streamlined clinic workflows.
Work History
Physical Therapy Technican
9 Months- Assisted physical therapists with patient evaluations and treatment plans.
- Supported patients during therapeutic exercises, ensuring safety and proper technique.
- Documented patient progress and communicated updates to therapy team.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Educated patients on post-treatment care and home exercise programs.
- Managed scheduling for therapy sessions to optimize clinic workflow.
- Collaborated with staff to enhance patient experience and satisfaction levels.
- Conducted inventory checks to ensure availability of necessary supplies and equipment.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
- Contributed to a positive clinic atmosphere by maintaining clean and organized treatment areas, ensuring efficient workflows for staff members.
- Assisted with reception duties like scheduling patients and completing follow up calls.
- Collaborated with physical therapists to develop individualized care plans tailored to each patient''s specific needs and goals.
Administration Assistant
3 Years- Coordinated scheduling and appointments for agents, enhancing office efficiency.
- Managed incoming communications, ensuring timely responses to clients and stakeholders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained accurate filing systems, improving document retrieval processes.
- Assisted in preparing reports and presentations, supporting strategic decision-making initiatives.
- Monitored inventory supplies, optimizing resource allocation for daily operations.
- Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on a a daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Recreation Center Manager
1 Year 9 Months- Developed and implemented engaging recreational programs tailored to diverse community needs and interests.
- Trained and mentored staff on customer service excellence and operational protocols to enhance member experiences.
- Conducted regular assessments of facilities, identifying areas for improvement and initiating maintenance requests as necessary.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Implemented risk management policies to reduce accidents and ensure the safety of all participants in recreation center programs.
- Recruited trained, and supervised a diverse team of staff members, promoting professional growth and teamwork.
Child Care Provider
2 Years 8 Months- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed age-appropriate learning materials, fostering cognitive and social development.
- Implemented behavioral management strategies to promote positive interactions among children.
- Assisted parents with developmental progress updates and tailored care plans.
- Coordinated schedules and activities to optimize daily operations and enhance child experiences.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Utilized positive reinforcement techniques to encourage good behavior.
- Provided emotional support and guidance to children during difficult times.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
Education
Bachelor of Science - General Exercise Science
Skills
Patient support
Home exercise programs
Injury prevention education
Patient monitoring
Patient communication
Appointment scheduling
Reception assistance
Office administration
Documentation accuracy
Facility maintenance
Supply restocking
Client engagement
Problem-solving
Attention to detail
Therapeutic exercise
Interests
Spending time with my husband and our two boys.
I participate in various sports activities for physical activity
camaraderie
and personal growth.
I participate in a variety of outdoor recreational activities.
Playing Sports
Music
Growing herbs
vegetables
or fruits in home gardens.
Timeline
Physical Therapy Technican
Strive Physical Therapy
09.2017 - 06.2018Read More
Administration Assistant
Farmers Insurance District Office
09.2014 - 09.2017Read More
Recreation Center Manager
CSU-Pueblo Recreation Center
08.2012 - 05.2014Read More
Child Care Provider
Malihini Keiki Care
12.2008 - 08.2011Read More
Colorado State University-Pueblo
Bachelor of Science from General Exercise Science
Read More