CHELSEA TAYLOR
Colorado Springs
Summary
Driven and licensed psychotherapist with over 17 years of experience specializing in complex trauma treatment and integrative healthcare. Possessing extensive industry knowledge across multiple disciplines, I have successfully transformed and elevated programs on a national scale. Expertise lies in mindfully empowering leaders at all levels of organizational structures to exceed fiscal and key performance indicator outcomes. Thrive in cultivating energized and mission-driven teams that ignite the passion of colleagues and stakeholders alike.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Chief Executive Officer
Providence Mental Health
01.2020 - Current
- Facilitating wholehearted leadership of a mental health start-up leading to a 45% increase in productivity.
- Oversees all recruitment, hiring, and professional development of administrative and clinical staff, as well as graduate interns.
- Accelerated client engagement to 25,000+ new appointments within one year; including an average family system engagement of 4 members for every single client referral
- Launched well-being initiatives for in-person and remote staff to address post-pandemic health concerns and work/life balance, leading to a 73% increase in staff retention
- Enhancing community impact through data outcome collections by 80% ensuring alignment with evidence-based practices and quality assurance standards.
- Supported the development and finalization of a clinical model, adapting to Montana-specific cultural needs, and collecting qualitative data to show efficacy.
- Addressing rural client needs, including collaborating with key stakeholders to strengthen already existing efforts.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Drove continuous improvement by fostering a culture of collaboration, accountability, and open communication across all levels of the organization.
Founder & Executive Clinical Consultant
Wild Cedar Therapy
01.2007 - Current
- Created individualized materials and consultations on human trafficking, interpersonal trauma, suicide prevention, addiction recovery, and mental health for over 90 businesses, non-profit organizations, and government entities.
- Illustrated comprehensive knowledge for 12 multi-disciplinary teams of medical, educational, legal, and clinical professionals for integrative healthcare interventions.
- Spearheaded supervision and professional growth of frontline staff working in atmospheres with high levels of vicarious trauma, increasing retention rates
- Advised in grant writing, risk management, program evaluation, and strategic planning, leading to a collective of over $100 million for special populations over the last decade
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Executive Clinical Director
Women's Center for Advancement
01.2015 - 01.2019
- Championed and maintained strong interdisciplinary team collaboration to ensure optimal patient outcomes.
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.
- Streamlined referral processes leading to an average of 1,000 clients served and 8,300 hotline calls completed per year.
- Enhanced patient care by implementing evidence-based clinical practices and protocols.
- Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.
- Designed innovative approaches for enhanced accessibility to services for the LGBTQIA+ community, immigrants/refugees, and veterans, leading to over $30 million in grant funds within a 3-year period.
- Launched efficient waitlist procedures and conducted initial treatment assessments to reduce waitlist time by over 50%.
- Worked directly with the Board of Directors on community initiatives.
Executive Officer
State of Iowa- DMHDS
01.2014 - 01.2015
- Directly responsible for the oversight of two DHS 24/7 facilities, the State Training School at Eldora (STS) and the Civil Commitment Unit for Sex Offenders (CCUSO) at Cherokee.
- Managed and oversaw operating budgets of $24.8 million with 253 FTEs; serving approximately 385 clients annually.
- Handled administrative management, personnel issues and supply requirements for unit.
- Addressing the trauma and resilience needs through clinical programming for the youth in the STS.
- To help safely support the youth to re-enter society and live successful crime-free lives in their homes and communities.
- Oversaw risk management strategies, mitigating potential threats to the facility's stability and outcomes.
- Provide timely and accurate client, service delivery, as well as operational and technical assistance to facilities including navigating unique admission and discharge situations, specific service delivery challenges, and other key issues.
- Develop relevant information, updates, and reports for Superintendents and Division administrators.
Center for Substance Abuse Prevention (CSAP) Fellow
SAMHSA
01.2011 - 01.2013
- Fostered independent projects to meet contract requirements and growth within the DHHS-Division of Behavioral Health to enhance substance abuse prevention and mental health awareness objectives statewide.
- Initiated the first-ever core competency requirements for substance abuse prevention professionals in the state of Nebraska, leading to 100% engagement in coalitions.
- Networked and built a strong presence with peers to facilitate professional relationships.
- Accomplished education in quality improvement efforts, supporting the development and compliance with five-year strategic plan goals.
- Demonstrated exceptional leadership qualities while managing multiple projects simultaneously under tight deadlines without sacrificing quality or accuracy.
- Participated in a high level of interpersonal communication both written and oral used daily to work with federal, state, regional, and local level providers, consumers, and communities.
Education
Doctorate - Behavioral Health
Arizona State University
01.2020
Master of Arts - Counseling Psychology
Doane University
01.2013
Bachelor of Arts - Human Relations
Doane College
07-2010
Skills
- Exceptional Communication
- Organizational Leadership
- Strategic Visioning
- Entrepreneurship
- Equanimity
- Program Enhancement
- Versatility
Certification
- Licensed Clinical Professional Counselor in Montana
- Licensed Professional Counselor in Colorado
- Licensed Independent Mental Health Practitioner in Nebraska
- Certified in Clinical Supervision
Timeline
Chief Executive Officer
Providence Mental Health
01.2020 - Current
Executive Clinical Director
Women's Center for Advancement
01.2015 - 01.2019
Executive Officer
State of Iowa- DMHDS
01.2014 - 01.2015
Center for Substance Abuse Prevention (CSAP) Fellow
SAMHSA
01.2011 - 01.2013
Founder & Executive Clinical Consultant
Wild Cedar Therapy
01.2007 - Current
Doctorate - Behavioral Health
Arizona State University
Master of Arts - Counseling Psychology
Doane University
Bachelor of Arts - Human Relations
Doane College
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