CHELSEA PIROG
Englewood,CO
Summary
Experienced professional with a track record of delivering high-quality service and a dedication to teamwork and customer satisfaction. Adaptable, reliable, and adept at adjusting to changing needs. Excellent communication and problem-solving skills. Previous experience in the restaurant service industry includes notable establishments such as Olive Garden, Mike O'Shays, Double Tree, and Marriott.
Overview
8
8
years of professional experience
Work History
Catering Server
XIM Catering
05.2018 - Current
- Enhanced guest experience by providing exceptional service during catered events.
- Developed rapport with clients through attentive listening and effective communication skills, leading to repeat business opportunities.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
Field Sales Representative
Pharmacann/Livwell
02.2022 - 09.2024
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Demonstrated adaptability in adjusting sales approach based on varying client preferences ensuring a personalized experience for each prospect.
- Increased Sales from 18K/month to 252K/month and overall store count by 200%
Key Account Manager
Altus
09.2020 - 01.2022
- Territory/Account Management- Denver/Surrounding Areas
- Strengthened client relationships through regular communication and effective problem solving.
- Increased Sales/Overall store count by 200%
Territory Account Manager
The Flower Collective
04.2018 - 08.2020
- Territory/Account Management- Western Slope/Surrounding Areas
- Managed multiple accounts simultaneously while maintaining high level of responsiveness to client inquiries and concerns.
- Increased Sales/Overall store count by 300%
Catering Associate
Apple Spice
12.2016 - 03.2017
- Provided friendly, courteous service to create memorable moments for guests.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
BA - Liberal Arts/Marketing
Colorado State University
Fort Collins, CO08.2000
Skills
- Multi-tasking strength
- Reliable and punctual
- Teamwork and collaboration
- Time management
- Exceptional customer service
Timeline
Field Sales Representative
Pharmacann/Livwell
02.2022 - 09.2024
Key Account Manager
Altus
09.2020 - 01.2022
Catering Server
XIM Catering
05.2018 - Current
Territory Account Manager
The Flower Collective
04.2018 - 08.2020
Catering Associate
Apple Spice
12.2016 - 03.2017
BA - Liberal Arts/Marketing
Colorado State University
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