Chelsea Dale
Independent Herbalife Distributor
Cortez
1
Language
1
Certification
14
years of professional experience
Diligent CCMA with solid foundation in health and wellness coaching. Experience in specialties such as Pain Management, Women's Health and Primary Care. Skilled in clinical settings, working with EMR and high volumes of prior authorizations. Also, demonstrated expertise in motivational interviewing and behavior change facilitation.
Work History
Health and Wellness Coach
7 Years 7 Months- Designed and implemented personalized health and fitness programs for clients based on their individual goals, needs, and abilities
- Provided ongoing guidance and support to clients in achieving their fitness goals through regular check-ins, progress tracking, and adjustments to their exercise routines
- Instructed group fitness classes across various disciplines, enhancing client engagement and promoting diverse fitness options
- Demonstrated proper exercise form and provided technique corrections, ensuring client safety and preventing injuries
- Created engaging social media content focused on health tips, fitness challenges, and motivational quotes, increasing audience engagement and brand visibility
- Created engaging content for social media platforms (e.g., Instagram) related to health tips, fitness challenges, and motivational quotes to attract a wider audience and increase brand visibility
Certified Peer Recovery Coach
1 Year 8 Months- Mentored and coached teens and adults to enhance resilience and personal growth
- Provides mentoring and coaching to teens and adults
- Promoted wellbeing tools focusing on emotional regulation, emotional intelligence, mindfulness, nutrition, and physical activity to support holistic health
- Promotes use of wellbeing tools; emotional regulation; emotional intelligence; mindfulness practice; nutrition and physical activity
- Designed curriculum to support educational objectives
- Prepares weekly agenda and materials
- Facilitated recovery support groups, fostering community engagement and shared experiences among participants.
- Coordinated outreach efforts to connect with Indigenous communities, enhancing program visibility and accessibility.
- Provided ongoing mentorship to individuals in recovery, encouraging personal growth and resilience.
- Implemented culturally relevant resources and activities, strengthening ties to traditional practices in healing.
Certified Clinical Medical Assistant (CCMA)
3 Years 9 Months- Collaborated with nurse practitioner specializing in women’s health to deliver high-quality patient care.
- Directly communicate with patients, pharmacists, insurance specialists, reception and other physicians.
- Processed prior authorizations for medications and procedures.
- Utilized medical terminology to communicate effectively with healthcare team.
- Directly communicate with patients, pharmacists, insurance specialist, reception and other physicians.
- Prior authorizations for medications and some procedures.
- Performed data entry for patient information into electronic medical records.
- Accurately obtained vital signs to support comprehensive patient assessments.
Guest Services Agent
5 Months- Worked with management, sales, and housekeeping to ensure that maximum room revenue is achieved and kept.
- Work with management, sales, and housekeeping to ensure that maximum room revenue is achieved and kept.
- Checked guest in and out ensuring that proper payment methods are applied to each guest folio
- Close out all daily accounts, prepare arrivals and departures folios, and ensure that all accounting information is documented. Daily shift audit and cash drops and all hotel activity properly notated in daily log.
- Handled multiple phone lines to assist guests efficiently. while processing other transactions
- Maintained organization and stocking of front desk and back office
- Enforced property rules and procedures
- Assisted with laundry and housekeeping services
Caregiver
1 Year 2 Months- Engaged clients in prescribed physical and mental exercises to enhance overall well-being.
- Facilitated personal development by guiding clients through limitations to promote enjoyment in adaptive recreation, athletics, continuing education, special events, and community interactions.
- Provided clients with transportation and assistance to appointments, food shopping and community events.
- Provided emotional support and encouragement during challenging situations.
- Monitored clients for signs of deterioration or concern and reported the changes immediately to the clients' families
Guest Service Agent
3 Years 7 Months- Provided exceptional customer service to hotel guests, ensuring a positive and memorable experience
- Responded promptly to guest inquiries, requests, and complaints, resolving issues in a professional and courteous manner
- Addressed guest inquiries, requests, and complaints promptly, ensuring resolution while maintaining professionalism and courtesy
- Managed reservations system to ensure accurate bookings and optimal room assignments for incoming guests
- Collaborated with housekeeping staff to ensure timely room readiness for arriving guests
- Provided concierge services, including directions, local attraction recommendations, and transportation arrangements for guests
Education
Medical Assisting (Certification)
High school diploma
Skills
Housekeeping management
EMR systems
Laboratory experience
Medical receptionist
Hospitality
Reliability
Casino
Mindfulness-based interventions
Front desk
Guest relations
CPR
Hospital experience
Restaurant experience
Multi-line phone systems
Data collection
Home health
Grammar Experience
Working with youth
Microsoft Word
Childcare
Group Fitness
Driving
Customer service
Call center experience
Electronic health records (EHR) management
Medical terminology
Motivational interviewing
Customer inquiry handling
HIPAA
Microsoft Office
Customer communication
Time management
Casino experience
Heavy lifting
Communication skills
Writing skills
Leadership
Team Work
Wellness coaching
Problem-solving
Cash register
ICD-9
Anatomy knowledge
Computer skills
Negotiation
Industrial cleaning
Night audit
Public relations
Organizational skills
Health coaching
Cash handling
Vital signs
Basic life support
Clinic
Basic math
Typing
Serving
Working with high schoolers
Van driver
Certification
Mending Broken Hearts, June 2025 to Present, Grief training for teens, 12 Steps for Youth, March 2025 to Present, Training to help teens find sobriety, Driver's License, Certified Medical Assistant, September 2020 to October 2027, NHA, BLS/CPR/First Aid, September 2020 to December 2024, American Heart Association, BLS Certification, CCMA Certification, Food Handler Certification, First Aid Certification, CPR Certification
Languages
English
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Certified Peer Recovery Coach
Indigenous Wellbriety Program
11.2024 - 07.2026Read More
Certified Clinical Medical Assistant (CCMA)
SMG-Womens and Children's Health
01.2021 - 10.2024Read More
Health and Wellness Coach
Independent Herbalife Distributor
02.2019 - CurrentRead More
Guest Services Agent
Comfort Suites
11.2018 - 04.2019Read More
Caregiver
Mtn. Shadows Homecare
08.2017 - 10.2018Read More
Guest Service Agent
Hampton Inn
06.2012 - 01.2016Read More
Shiprock High School
High school diploma
Read More
Vista College
Medical Assisting (Certification)
Read More