Chau Tran
Grand Junction
Summary
Dedicated and reliable professional with strong customer service, multitasking, and time management skills. Committed to delivering a positive and memorable experience for every customer.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Receptionist
Mesa Spa and Nails
Grand Junction
06.2025 - 03.2026
- Greeted and welcomed clients upon arrival at the spa.
- Scheduled appointments using the salon management software efficiently.
- Answered phone calls and addressed client inquiries promptly.
- Assisted clients with product selections and spa service recommendations.
- Processed payments and updated accounts to reflect balance changes.
Food and Beverage Attendant
Tiara Rado Golf Course
Grand Junction
06.2022 - 06.2025
- Provided exceptional customer service to enhance guest experiences at the golf course.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Kept bar areas stocked with glasses, ice, garnishes, mixers, beer kegs, bottles, cans throughout shift.
- Made friendly conversation with customers to provide enjoyable bar experience.
Food and Beverage Server
Warehouse 2565
Grand Junction
05.2022 - 06.2025
- Provided exceptional customer service in fast-paced dining environment.
- Coordinated food and beverage orders with kitchen and bar staff.
- Maintained cleanliness and organization of dining area and service stations.
- Engaged with customers to ensure satisfaction with food and service quality.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Set up banquet rooms for special events such as weddings or corporate functions.
Receptionist
LV Spa & Nails
Grand Junction
08.2020 - 03.2022
- Scheduled and confirmed appointments.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Welcomed large volume of guests and improved overall customer services.
- Determined needs of visitors and provided information or solutions.
- Maintained cleanliness and organization of the reception area daily.
- Processed payments and managed cash register transactions accurately.
Retail Sales Associate
Pinque Boutique
Grand Junction
11.2020 - 12.2021
- Greeted each customer and offered assistance in finding requested items and helping boost customer satisfaction.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education
BBA - Business Management
Colorado Mesa University
Grand Junction, CO 08.2021 - 04.2026
High School Diploma -
Grand Junction High School
Grand Junction, COSkills
- Courteous and Professional
- Scheduling appointments
- Positive Attitude and Energetic
- Customer Service-Oriented
- Multitasking and Prioritization
Languages
Vietnamese
Native/ Bilingual
A1
Timeline
Receptionist
Mesa Spa and Nails
06.2025 - 03.2026
Food and Beverage Attendant
Tiara Rado Golf Course
06.2022 - 06.2025
Food and Beverage Server
Warehouse 2565
05.2022 - 06.2025
BBA - Business Management
Colorado Mesa University
08.2021 - 04.2026
Retail Sales Associate
Pinque Boutique
11.2020 - 12.2021
Receptionist
LV Spa & Nails
08.2020 - 03.2022
High School Diploma -
Grand Junction High School