Charlotte Morton
Englewood
Summary
Dynamic and reliable individual with a proven track record in customer service and strong multitasking abilities, honed at Jing Restaurant and multiple family settings. Excelled in fostering team collaboration and enhancing guest satisfaction, while maintaining high standards of cleanliness and food safety. Demonstrated leadership and communication skills as a lacrosse coach, promoting individual growth and teamwork.
Overview
5
5
years of professional experience
Work History
Hostess and Food Runner
Jing Restaurant
08.2023 - 12.2023
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Increased guest retention with friendly interactions and personalized service.
- Strengthened teamwork capabilities by collaborating closely with front-of-house and back-of-house staff.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Completed daily side work and opening and closing duties without fail.
Lacrosse Coach
Team 180 Lacrosse Club
01.2021 - 01.2024
- Fostered a supportive and competitive environment, promoting teamwork and individual growth.
- Gained communication skills through coach/player and coach/parent interactions.
- Gained leadership skills by having the opportunity to teach and lead young girls.
Child Care and Nanny
Multiple Families
06.2020 - Current
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children.
- Developed strong communication with parents.
- Balanced taking care of children and pets.
Education
Political Science On The Pre Law Track
University of Southern California
Los Angeles, CA05-2028
High School Diploma -
Cherry Creek High School
Greenwood Village, CO05-2024
Skills
- Customer service
- Energy and enthusiasm
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Cash handling proficiency
- Reliability and punctuality
- Food safety compliance
- Proper sanitation practices
- Food handling safety
About me
- Born and raised in Colorado
- I have loved playing sports my whole live
- Spending time with my friends and family is important to me
- I enjoy exploring restaurants around Denver and LA!
- I value being involved in the community around me
Timeline
Hostess and Food Runner
Jing Restaurant
08.2023 - 12.2023
Lacrosse Coach
Team 180 Lacrosse Club
01.2021 - 01.2024
Child Care and Nanny
Multiple Families
06.2020 - Current
Political Science On The Pre Law Track
University of Southern California
High School Diploma -
Cherry Creek High School
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