Charlie Staver
Loveland
Summary
Highly-motivated and detail oriented employee with great time management abilities. Strong work ethic, adaptability, and exceptional interpersonal skills. eager to take on new challenges and learn new skills!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hooters Girl
Hooters
Loveland
04.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent customer service in fast-paced dining environment.
- Processed orders accurately using point-of-sale system.
- Handled cash and credit transactions efficiently at end of shift.
- Trained new servers on restaurant policies and procedures.
Front Desk Receptionist
Longmont Athletic Club
Longmont
03.2020 - 05.2023
- Welcomed members and guests with friendly and professional demeanor.
- Managed phone calls, directing inquiries to appropriate staff or departments.
- Scheduled appointments and classes using club management software.
- Maintained cleanliness and organization of the front desk area.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Explained policies and procedures to visitors.
- Completed basic bookkeeping and document filing.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Education
Skyline High School
Longmont, ColoradoSkills
- Customer service
- Order processing
- Appointment scheduling
- Cash handling
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Sales techniques
- Organizational skills
- Multitasking
- Leadership
Certification
- Certified Nursing Assistant
References
References available upon request.
Timeline
Hooters Girl
Hooters
04.2024 - Current
Front Desk Receptionist
Longmont Athletic Club
03.2020 - 05.2023
Skyline High School