Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Toms

Avon

Summary

Dedicated and personable professional with over 3 years of experience in customer service, complemented by a strong background in construction and painting. Proven ability to manage high volumes of customer interactions and orders with a positive attitude and efficiency. Skilled in creating a welcoming, clean, and organized work environment while maintaining excellent communication with both customers and team members. Past roles as a barista and bus driver have sharpened multitasking abilities, time management, and adaptability in fast paced settings. Committed to delivering exceptional service and team success.

Overview

4
4
years of professional experience

Work History

Bus Driver

Beaver Creek West Condominiums
12.2024 - 01.2025
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Received excellent customer reviews for friendly, punctual transport services.

Construction Worker

Man of The People
05.2024 - 08.2024
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.

Barista

Vail Mountain Coffee & Tea
03.2021 - 12.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Painter

CMT Paint
05.2023 - 08.2023
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
  • Improved customer relations through strong communication skills and attention to detail in all projects.

Education

Marketing And Sales -

Montana State University
Bozeman, MT
05-2026

High School Diploma -

Battle Mountain High School
Edwards, CO
05-2021

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Problem-solving
  • Active listener
  • Exceptional customer service
  • Adaptive and creative

Timeline

Bus Driver

Beaver Creek West Condominiums
12.2024 - 01.2025

Construction Worker

Man of The People
05.2024 - 08.2024

Painter

CMT Paint
05.2023 - 08.2023

Barista

Vail Mountain Coffee & Tea
03.2021 - 12.2023

Marketing And Sales -

Montana State University

High School Diploma -

Battle Mountain High School

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Charles Toms