Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Kelly

Carbondale,CO

Summary

I relocated to Carbondale, Colorado in order to seek rehabilitation services at Jaywalker Lodge on October 17, 2024. I have grown extremely fond of the Carbondale area, and am planning to become a permanent resident. Although I do greatly enjoy both of my current places of employment, I am looking to find a career with a set of more regular working hours and higher level of personal fulfillment. I am eager to apply my strong work ethic, reliability, and commitment to personal growth in a supportive and dynamic work environment.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work History

Outdoor Services Specialist

River Valley Ranch Golf Course
04.2025 - Current
  • Provide golfers with a friendly welcome upon arrival, and assist in loading their gear onto their cart.
  • Maintain a log of golfer names and associated cart numbers.
  • Greet golfers upon the completion of their round, clean their clubs, and load clubs into their vehicle.
  • Ensure that a sufficient amount of carts are prepared for customers, according to reservations.
  • Clean carts after use and resupply carts with sand, tees, and a scorecard before returning to designated charging area.
  • Pick golf balls at the driving range periodically, ensuring that the ball machine remains stocked.
  • Establish a strong rapport with frequent customers, and ensure that all service and hospitality expectations are met or exceeded.

Kennel Technician

The Barnyard Pet Ranch
02.2025 - Current
  • Closely monitor behavior of dogs to prevent fights and identify potential injuries or illness.
  • Prepare meals and medications for overnight boarders.
  • Administer meals and medications to boarders.
  • Perform various grooming tasks including: nail trims, ear cleaning, tooth brushing, shampooing, and blow drying.
  • Sanitize all interior surfaces that the dogs contact daily.
  • Carry out routine building maintenance.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.

Production Manager

G&B Ropes
07.2023 - 05.2024
  • Forecast workload and scheduled shippers accordingly.
  • Worked closely with upper management to implement new systems and software.
  • Ensured quality control of 500 packages a day, on average.
  • Assisted human resources in the hiring and firing of warehouse personnel.
  • Responsible for liquidating surplus goods.
  • Tracked incoming shipments for just-in-time orders and handled logistical issues.
  • Acted as gatekeeper for communication between the warehouse and customer service department, in order to discover and resolve problems.
  • Kept inventory record of shipping supplies and procured as needed.
  • Trained all new warehouse personnel in shipping and other company procedures.
  • Frequently communicated with product suppliers to explain issues and help them meet our needs.
  • Actively minimized use of shipping supplies to reduce waste.

Independent Insurance Claims Adjuster

04.2021 - 07.2023
  • Traveled across the Southeast United States to process insurance claims in areas that were impacted by large scale natural disasters.
  • Worked with a number of claims management companies to ensure guidelines were met and all work was completed promptly and accurately.
  • Communicated with claimants to schedule inspection appointments, and provide claim status updates post-inspection.
  • Extensive knowledge of insurance policies, regulations, and procedures related to claims processing.


Property and Casualty Insurance Producer

BancorpSouth Insurance
06.2019 - 04.2021
  • Conducted comprehensive risk assessments for clients to tailor insurance packages to their specific needs.
  • Participated in ongoing professional development opportunities to maintain licensure and stay in tune with industry advancements.
  • Generated leads through cold-calling, networking and other outreach methods.
  • Negotiated terms and conditions with underwriters to secure competitive pricing for clients.

Bartender and Grounds Maintenance

Bayou Bluff Tennis Club
09.2016 - 06.2019
  • Performed maintenance and upkeep on tennis courts, clubhouse, and surrounding property as needed.
  • Tended the bar and operated grill at poolside tiki bar.

Warehouse Manager

Green Canyon Outfitters
01.2012 - 06.2016
  • Forecast workload and scheduled shippers accordingly.
  • Worked closely with upper management to implement new systems and software.
  • Ensured quality control of 500 packages a day, on average.
  • Assisted human resources in the hiring and firing of warehouse personnel.
  • Responsible for liquidating surplus goods.
  • Tracked incoming shipments for just-in-time orders and handled logistical issues.
  • Acted as gatekeeper for communication between the warehouse and customer service department, in order to discover and resolve problems.
  • Kept inventory record of shipping supplies and procured as needed.
  • Trained all new warehouse personnel in shipping and other company procedures.
  • Frequently communicated with product suppliers to explain issues and help them meet our needs.
  • Actively minimized use of shipping supplies to reduce waste.

Education

Bachelor of Science - Business Administration : General Business

University of Southern Mississippi
Long Beach, MS
08.2016 - 12.2018

High School Diploma -

Gulfport High School
Gulfport
08.2004 - 05.2007

Skills

  • Logistics management

  • Efficient multi-tasker

  • Critical thinking

  • Intuition

  • Effective problem solver

  • Research and due diligence

  • Attention to detail

  • Customer support

Timeline

Outdoor Services Specialist

River Valley Ranch Golf Course
04.2025 - Current

Kennel Technician

The Barnyard Pet Ranch
02.2025 - Current

Production Manager

G&B Ropes
07.2023 - 05.2024

Independent Insurance Claims Adjuster

04.2021 - 07.2023

Property and Casualty Insurance Producer

BancorpSouth Insurance
06.2019 - 04.2021

Bartender and Grounds Maintenance

Bayou Bluff Tennis Club
09.2016 - 06.2019

Bachelor of Science - Business Administration : General Business

University of Southern Mississippi
08.2016 - 12.2018

Warehouse Manager

Green Canyon Outfitters
01.2012 - 06.2016

High School Diploma -

Gulfport High School
08.2004 - 05.2007

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Charles Kelly