Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic

Charles Hood

Pueblo

Summary

I'm a hardworking, optimistic man who has done everything from taking orders from customers to cleaning unimaginable messes. Eager to learn new skills and make new experiences.

Overview

2027
2027
years of professional experience

Work History

In-depth History in Sales

Self

The years from 2009-2013 I was the number one Customer Service Representative for the second best Pizza-Hut in Pueblo, Colorado. I have received a perfect score of 110 for every one of my mystery caller tests. Customers love my positive attitude, cheery demeanor, willingness to go above and beyond to help them with their needs.

Customer Service Representative

Pizza Hut
08.2009 - 02.2014
  • Answered phones and took customers' orders, ensuring accurate and timely service.
  • Assisted cooks by delivering ingredients from refrigerator and dry storage, supporting efficient meal preparation.
  • Fold and coupon boxes for the cut table.
  • Light maintenance work.
  • Organized and stored stock in designated locations, enhancing inventory management efficiency.

Home Caretaker

Family
02.2014 - 03.2026

Provided essential care for father with diabetes and significant health complications.

  • Cooking and bringing his food.
  • Cleaning up the house. Mopping, laundry, dishes.
  • Wound care- Cleaning and dressing diabetic wounds.
  • Transferring from bed to wheelchair, Sofa, MEDRIDE cabs.
  • Dressing him for daily activities
  • Assisted with bathroom needs and maintained hygiene to uphold dignity.
  • Managed financial resources to ensure appropriate usage for care needs.

History With Cannabis

Self

I have a long lasting history with marijuana and similar medicine, namely opioids, that started all the way back in October of 2015 due to a spinal injury. It took me a long time to find the right treatment to help rehabilitate my spine, which is how I've come to know the struggles of identifying the right prescription for these health issues for someone with little to no experience starting out. It made me want to supports others the way people have supported me, and I'd be happy to help customers find the perfect flower, vape, wax, edible, extract and/or tincture for both pain management and recreational use.

Education

High School Diploma -

East High School
Pueblo, CO
06-2009

Skills

  • Customer service
  • Order processing
  • Product knowledge
  • Adaptability
  • Team collaboration
  • Reading comprehension
  • Cleaning
  • Problem solving
  • Time management
  • Adaptable learning
  • Customer engagement
  • Food safety compliance
  • Crisis Management
  • Customer consulting

Timeline

Home Caretaker

Family
02.2014 - 03.2026

Customer Service Representative

Pizza Hut
08.2009 - 02.2014

In-depth History in Sales

Self

History With Cannabis

Self

High School Diploma -

East High School

Education and Training

other
Charles Hood