Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chanelle Ortega

Florence

Summary

Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Housekeeper

Best Western Hotel
02.2025 - Current


  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

cashier/deli

Happy Apple Farm
08.2022 - 11.2024


  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.

host/server assistant

1887 Historic Eatery
02.2024 - 06.2024


  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.

Education

High School -

Florence jr/sr High School
05.2024

Bachelor of Science - Kienisiology

Colorado Mesa University
Grand Junction, CO
05-2028

Associate of Science - Dental Hygiene

Pueblo Community College
Pueblo, CO
05-2027

Skills

  • I am a good communicator, it is easy for me to get along with everyone and remain calm to communicate I am a friendly person so I easily get along with everyone I easily adapt to change and learn quickly I have good time management and I’m good with technology
  • Teamwork
  • Customer service
  • Cleaning techniques
  • Health and safety compliance
  • Detail-oriented
  • Cleaning and organizing
  • Product knowledge
  • Hardworking

Certification

  • PT - Phlebotomy Technician

Timeline

Housekeeper

Best Western Hotel
02.2025 - Current

host/server assistant

1887 Historic Eatery
02.2024 - 06.2024

cashier/deli

Happy Apple Farm
08.2022 - 11.2024

High School -

Florence jr/sr High School

Bachelor of Science - Kienisiology

Colorado Mesa University

Associate of Science - Dental Hygiene

Pueblo Community College

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Chanelle Ortega