Chanelle Cetta
Centennial
Summary
Adept at fostering positive workplace environments, I excelled at Synergy Fine Wines by streamlining HR processes and enhancing employee relations. My expertise in Sage 50 US and strong problem-solving skills led to significant improvements in payroll accuracy and legal compliance. My approach consistently boosts morale and efficiency, showcasing a blend of meticulous attention to detail and professional maturity.
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
11
11
years of professional experience
Work History
HR Manager
Synergy Fine Wines
01.2021 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Managed employee disputes by employing conflict resolution techniques.
Executive Assistant
Synergy Fine Wines
09.2017 - 01.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during supplier meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated international travel arrangements, ensuring seamless logistics for the Executive.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
Accounts Payable Associate
Synergy Fine Wines
09.2014 - 09.2017
- Reviewed employee expense reports for compliance with company policies before processing reimbursements.
- Coordinated with purchasing department to match purchase orders with received invoices for accurate payment processing.
- Matched purchase orders to invoices and logged invoices into computer.
- Collaborated with other departments to resolve invoicing issues and improve interdepartmental communication.
- Reconciled bank statements.
- Completed special projects as assigned, supporting overall company financial objectives and goals.
- Prepared checks and assisted with payroll duties.
- Provided exceptional customer service to vendors, addressing inquiries and resolving disputes promptly.
Education
University of North Texas
Denton, TXHigh School Diploma -
Lewisville High School
Lewisville, TX05-2006
Skills
- HR policies and procedures
- New employee orientation
- Payroll
- Executive support
- Strong problem solver
- Meticulous attention to detail
- Expense reporting
- Sage 50 US proficiency
- Scheduling
- Microsoft office
- Professional and mature
- Excel spreadsheets
Timeline
HR Manager
Synergy Fine Wines
01.2021 - Current
Executive Assistant
Synergy Fine Wines
09.2017 - 01.2021
Accounts Payable Associate
Synergy Fine Wines
09.2014 - 09.2017
University of North Texas
High School Diploma -
Lewisville High School
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