Chance Mortenson
Windsor
Summary
Accomplished professional with a robust background in security and logistics, notably with Allied Universal. Excelled in critical thinking and problem-solving under pressure, enhancing facility safety and customer satisfaction. Skilled in report writing and effective communication, demonstrating a hardworking ethos and a commitment to excellence. Achieved significant improvements in operational efficiency and client trust.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal
04.2024 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Secret Clearence
Salesman
Ford
10.2023 - 11.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed strong client relationships through consistent communication and exceptional customer service.
Package Delivery Driver
Amazon
05.2023 - 09.2023
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Delivered packages to customer doorsteps and business offices.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
Package Delivery Driver
UPS
08.2022 - 03.2023
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Delivered packages to customer doorsteps and business offices.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
Production Worker
James Hardie
10.2021 - 05.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Made sure that products were produced on time and are of good quality.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Mechanic
US Army
10.2018 - 10.2021
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Repaired and replaced worn and damaged components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
Bachelor of Science - Cyber Security
ECPI University
Virginia Beach, VA07-2027
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Active US Secret Clearance
- Proficient in excel and microsoft
- Punctual
- Hard worker
- Great communication
Timeline
Security Officer
Allied Universal
04.2024 - Current
Salesman
Ford
10.2023 - 11.2023
Package Delivery Driver
Amazon
05.2023 - 09.2023
Package Delivery Driver
UPS
08.2022 - 03.2023
Production Worker
James Hardie
10.2021 - 05.2022
Mechanic
US Army
10.2018 - 10.2021
Bachelor of Science - Cyber Security
ECPI University
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