Chance Mortenson
Windsor
Summary
Accomplished professional with a robust background in security and logistics, notably with Allied Universal. Excelled in critical thinking and problem-solving under pressure, enhancing facility safety and customer satisfaction. Skilled in report writing and effective communication, demonstrating a hardworking ethos and a commitment to excellence. Achieved significant improvements in operational efficiency and client trust.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal
Boulder
04.2024 - Current
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Secret Clearence
Salesman
Ford
Loveland Co
10.2023 - 11.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Developed strong client relationships through consistent communication and exceptional customer service.
Package Delivery Driver
Amazon
Loveland, CO
05.2023 - 09.2023
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Delivered packages to customer doorsteps and business offices.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
Package Delivery Driver
UPS
Englewood, CO
08.2022 - 03.2023
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Delivered packages to customer doorsteps and business offices.
- Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
Production Worker
James Hardie
Christiansburg, VA
10.2021 - 05.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Made sure that products were produced on time and are of good quality.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Mechanic
US Army
Fort Carson, CO
10.2018 - 10.2021
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested equipment to locate worn and damaged parts.
- Repaired and replaced worn and damaged components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
Education
Bachelor of Science - Cyber Security
ECPI University
Virginia Beach, VA07-2027
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Active US Secret Clearance
- Proficient in excel and microsoft
- Punctual
- Hard worker
- Great communication
Timeline
Security Officer
Allied Universal
04.2024 - Current
Salesman
Ford
10.2023 - 11.2023
Package Delivery Driver
Amazon
05.2023 - 09.2023
Package Delivery Driver
UPS
08.2022 - 03.2023
Production Worker
James Hardie
10.2021 - 05.2022
Mechanic
US Army
10.2018 - 10.2021
Bachelor of Science - Cyber Security
ECPI University