Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Chance Arnold

Denver

Summary

Motivated professional with expertise in communication and task prioritization. Demonstrated track record of exceeding expectations in diverse work environments, showcasing reliability and efficiency. Strong commitment to safety and adaptability, poised to contribute effectively to dynamic teams in the automotive industry.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Advisor

Schomp Mazda
Denver
02.2025 - Current
  • Greeting customers, listening to their concerns, and providing excellent customer service.
  • Managing appointments, considering technician availability, and customer schedules.
  • Accurately documenting customer concerns, creating repair orders, and providing clear instructions for technicians.
  • Estimating costs for repairs, explaining them to customers, and obtaining their approval before work begins.
  • Identifying opportunities to sell additional services or parts that meet customer needs.
  • Manage incoming calls from potential customers looking for quotes or information about the services provided at the dealership.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Service Valet

Schomp Mazda
Denver
09.2024 - 01.2025
  • Parked and retrieved guest vehicles quickly to avoid long wait times.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Adhered to safety protocols when driving customer's vehicles.
  • Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
  • Returned guests' vehicles while following safe driving practices and obeying traffic laws.
  • Assisted with parking of vehicles in designated areas.

Amazon DSP Driver

The Last Mile Company
Denver
01.2024 - 09.2024
  • Transporting and delivering goods and other items to clients.
  • Examining and reviewing orders before and after delivery and ensuring the orders are complete.
  • Loading and unloading of materials.
  • Building and maintaining a healthy relationship with clients.
  • Completing logs and reports.
  • Drove trucks and other vehicles to deliver products and cargo according to strict delivery schedules and routes.

Project Manager/Foreman

Ram Jack Colorado
Denver
08.2023 - 12.2023
  • Installed a variety of foundation repair and commercial foundation components, such as helical piles, micropiles, soil nails, retaining walls, sump pumps, epoxy injection, wall waterproofing, and more.
  • Ordered necessary supplies, tools, and equipment. Makes sure projects are aligned with agreed-upon plans and contract. Managed crew members, and oversaw their work and progress daily.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Conducted periodic inspections of job sites for quality and progress.
  • Developed and maintained project plans, timelines, and budgets.

Foundation Specialist

Ram Jack West Foundation Repair
Eugene
01.2022 - 08.2023
  • Installed helical piles, helical tiebacks, driven piles, micro-piles, and retaining walls to guarantee a deep foundation system for a lifetime.
  • Coordinated with construction teams and engineers for residential projects by confirming the installation location, pile type, pile spacing, and minimum depth required to ensure on-time completion.
  • Operated construction machinery such as a grout plant, air compressor, skid steer, dingo, forklift, and rock drills. Complying with PPE regulations and OSHA safety standards.
  • Inspected and maintained tools and equipment.
  • Installed anchor bolts, steel plates and other fixtures in freshly poured concrete.
  • Scheduled inspections, meetings, pours, and workers for many jobs.

Engineering Technician

Northwest Engineering Group
Eugene
01.2021 - 12.2022
  • Assisted professional engineers to ensure that their designs, materials, and safety factors are implemented correctly during construction.
  • Provided special inspections for engineers, dependent on the permit and jurisdiction, addressing the city inspectors' requirements and questions.
  • Evaluated and discussed any design changes with the engineer by reviewing final embedment depths, torque, and kip loads to ensure all design minimums have been met or exceeded.
  • Created AutoCAD designs from field inspections by the engineer to create a plan set that addresses the foundation issues.

Sales Representative

DaBella
Eugene
06.2020 - 08.2020
  • Performed roof and attic inspections, and discussed the results with the homeowner to determine the health of the roof and appropriate attic ventilation.
  • Discussed and informed customers about DaBella products, warranties, and services that would benefit the homeowner.
  • I scheduled my homeowner for a new roof, finished the contracts, and arranged financing if needed.
  • Provided accurate information about products, prices and services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Supervisor

Lanz Cabinets
Eugene
06.2017 - 06.2020
  • Promoted to supervisor and managed a five-woman crew for nine months.
  • Trained other employees how to safely operate CNCs, saws, Wemhöners, and other various machines.
  • Worked off a production schedule to create a finished cabinet to satisfy customer needs.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Evaluated needs of departments and delegated tasks to optimize overall production.

Education

Trade school - Automotive Technology

Lincoln College of Technology
Denver, CO
06-2025

Computer-Aided Drafting and Design - DRF

Lane Community College
Eugene, Oregon, US
06.2017

Highschool -

Cottage Grove Highschool
Cottage Grove, Oregon, US

Skills

  • Vehicle maintenance
  • Engine diagnostics
  • Electrical diagnostics
  • Automotive repair and service
  • Construction machinery operation
  • Equipment maintenance
  • Power tool operation
  • Team leadership
  • Blueprint reading
  • Communication skills
  • Driving proficiency
  • Project management
  • AutoCAD expertise
  • Customer service
  • Construction knowledge
  • Project coordination
  • Time management
  • Negotiation skills
  • Mechanical knowledge
  • Sales experience
  • Cash handling skills
  • Supervisory experience

Certification

Driver's License

Personal Information

Authorized To Work: US

Timeline

Service Advisor

Schomp Mazda
02.2025 - Current

Service Valet

Schomp Mazda
09.2024 - 01.2025

Amazon DSP Driver

The Last Mile Company
01.2024 - 09.2024

Project Manager/Foreman

Ram Jack Colorado
08.2023 - 12.2023

Foundation Specialist

Ram Jack West Foundation Repair
01.2022 - 08.2023

Engineering Technician

Northwest Engineering Group
01.2021 - 12.2022

Sales Representative

DaBella
06.2020 - 08.2020

Supervisor

Lanz Cabinets
06.2017 - 06.2020

Trade school - Automotive Technology

Lincoln College of Technology

Computer-Aided Drafting and Design - DRF

Lane Community College

Highschool -

Cottage Grove Highschool

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Chance Arnold