Champaigne Herrera
Gunnison
Summary
Proven team player and adept at multitasking, I enhanced dining experiences at Applebee's Grill + Bar by efficiently managing high-volume periods and maintaining exceptional service standards. Skilled in POS operation and guest relations, I consistently prioritized customer satisfaction and safety, contributing to a significant improvement in service delivery.
Overview
3
3
years of professional experience
Work History
Server Assistant
Applebee's Grill + Bar
02.2020 - 03.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
Server/hostess
Little Anita's
01.2019 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Ged -
Springer Women's Correctional Center
Springer, NM04.2018
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Heavy lifting
- Safe food handling
- Flexible schedule
- Order accuracy
- Order taking and processing
- Sales expertise
- High volume dining
- Service prioritization
Timeline
Server Assistant
Applebee's Grill + Bar
02.2020 - 03.2022
Server/hostess
Little Anita's
01.2019 - 01.2020
Ged -
Springer Women's Correctional Center
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