Chad Rodriguez
Loveland
Summary
Enthusiastic and driven professional with a strong background in sales, account management, and business leadership. Proven track record of boosting business growth through effective planning, strong client relationships, and clear communication. Experienced in leading teams, managing day-to-day operations, and crafting marketing strategies to meet and exceed business goals. Hands-on experience in the pet care industry and the corporate sales environment has honed ability to adapt and thrive in dynamic settings.
Overview
13
13
years of professional experience
Work History
Owner
CR Canine Care
01.2021 - Current
- Schedule and manage boarding appointments efficiently
- Maintain and grow a personal book of business through excellent customer service
- Provide daily updates and photos to pet owners, ensuring transparency
- Implement marketing strategies to attract new clients
- Develop relationships with local veterinarians and pet supply businesses
- Manage financial aspects, including budgeting and expense tracking
- Handle customer inquiries and concerns with professionalism
Territory Account Manager
Cofense
07.2018 - 12.2020
- Execute high volume of cold calls, emails, LinkedIn messages, direct mail campaigns to brand new prospects
- Convert prospects to leads once they have agreed to meet with our Enterprise Account Executive team in the form of a product demonstration or on-site meeting
- Upsell existing customers on additional products
- Cohesively work between multiple departments (Field Sales, Client Success, Marketing) to identify new opportunity for business
- Prospect and qualify new customers within assigned territory
- Presenting our company to potential clients
Senior Outside Sales Representative
Graybar Electric
01.2013 - 07.2018
- Responsible for meeting or exceeding assigned annual gross margin budget by promoting and selling products to more complex accounts in assigned territory in compliance with the company's pricing policies
- Handle customer complaints promptly effectively and report potential claims
- Maintain customer inventory needs and order expediting
- Carry out sales and merchandise programs as directed and recommend new items for stock
- Maintain current customer records, files and reports of business transactions; assist in collection of past due accounts
- Participate in training session, trade shows and sales meetings as requested
- Demonstrate products after sale when necessary
Sales Trainee
Graybar Electric
01.2012 - 12.2012
- Develop an understanding of company professional sales process
- Develop an understanding of warehouse fundamentals including shipping, receiving and inventory management counter sales
- Learn responsibilities of the customer service and sales positions
- Develop product knowledge and demonstrate training and presentation skills
- Develop an understanding of quotations processes
- Develop understanding of the importance of continued improvement process
Education
Bachelor of Science - Industrial Distribution
University of Nebraska At Kearney
Kearney, NE05-2012
Skills
- Quoting
- Territory Management
- Vendor Management
- Projects
- Territory growth
- Customer service
- Negotiation
- Sales presentations
- Business development
- Up-selling
- Facility maintenance
- Kennel recordkeeping
Timeline
Owner
CR Canine Care
01.2021 - Current
Territory Account Manager
Cofense
07.2018 - 12.2020
Senior Outside Sales Representative
Graybar Electric
01.2013 - 07.2018
Sales Trainee
Graybar Electric
01.2012 - 12.2012
Bachelor of Science - Industrial Distribution
University of Nebraska At Kearney
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