Summary
Overview
Work History
Education
Skills
Websites
Certification
Hobbies and Interests
Timeline
Generic

Chace K. Dudley

Aurora

Summary

Motivated professional with diverse experience as a sales associate, ramp agent, and instructor. Demonstrated strong communication and time management skills, consistently exceeding performance expectations at Southwest Airlines. Proven leadership abilities in both internal and community roles, enhancing team effectiveness and engagement. Experienced in providing tailored tutoring for high school and college students, contributing to academic success and project development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Ramp Agent

Southwest Airlines
Denver
02.2018 - Current
  • Safely operate and train new ground crew on various types of equipment such as belt-loaders, push-backs, and tugs.
  • Communicate closely with pilots and ground personnel via headset to safely and efficiently pushback planes to taxi starting point.
  • Position and tow originating and terminating aircrafts to designated gates for on-time service.
  • Ensure on-time departures for designated zones while assisting with other gates' operational needs.
  • Safely upload and download commodities from aircraft.
  • Train new hires and internal employees on how to successfully perform ramp duties per the standards of Southwest Airlines.

Sales Associate

Oakley
Denver
10.2016 - 04.2020
  • Created customized images for prospective clients by introducing new products and designs to fit clients' desired needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and retain relationships for on-going personalized shopping experiences.
  • Boosted sales by listening to customer's needs, suggesting complimentary attire, and completing transactions with confidence and exemplary customer service.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Became trainer within the first year of hire date.

Assistant Coach (Volunteer)

South Orange Little League
Orlando
09.2017 - 11.2017
  • Motivated each player to enhance the strength and confidence needed to develop strong athletes.
  • Assisted with the formation of team building and coordination through field drills and exercises.
  • Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
  • Assisted in creating and implementing coaching and training plans to develop and to enhance each player's performance.

Assistant Volleyball Coach (Volunteer)

Viva Church
Orlando
03.2017 - 11.2017
  • Prepared athletes for competitions and tournaments by organizing drills and team building exercises.
  • Worked individually with struggling players with one-on-one techniques to enhance confidence and strengthen court skills.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage such as ensuring quality balls were available, courts were clean and tidy, and uniforms were neat and clean.
  • Led athletes, through example, to become stronger, more agile and more effective through coaching-led drills and practices.
  • Assisted in developing game plans to meet various game situations.

Education

Some College (No Degree) - Education

Daytona State College
Daytona Beach, FL
06.2016

High School Diploma -

Cypress Creek High School
Orlando, FL
05.2015

Skills

  • Decision-making expertise
  • Conflict resolution prioritization
  • Interpersonal relationship building
  • Sales proficiency
  • Team building skills
  • Customer service training completion
  • Oral presentation and training experience
  • CPR, AED, First Aid certification

Websites

Certification

  • CPR, AED, First Aid

Hobbies and Interests

  • Group and individual hiking
  • Swimming
  • Trivia night
  • Watching and playing baseball and golf

Timeline

Ramp Agent

Southwest Airlines
02.2018 - Current

Assistant Coach (Volunteer)

South Orange Little League
09.2017 - 11.2017

Assistant Volleyball Coach (Volunteer)

Viva Church
03.2017 - 11.2017

Sales Associate

Oakley
10.2016 - 04.2020

Some College (No Degree) - Education

Daytona State College

High School Diploma -

Cypress Creek High School

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Chace K. Dudley