Cezanne Baca
La Junta
Summary
Dynamic professional with a proven track record in file systems management and exceptional verbal and written communication skills. Excelled at Tiger Trades Academy by enhancing clerical processes and improving client engagement. Demonstrates a strong work ethic and prioritization abilities, significantly contributing to team efficiency and client satisfaction.
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.
Overview
4
4
years of professional experience
Work History
Secretary
Tiger Trades Academy
11.2022 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to students/parents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
Billing Specialist
Arkansas Valley Regional Medical Center
03.2022 - 12.2022
- Submitted check deposits and receipts to record money received.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Responded to inbound inquiries regarding accounts and payments.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Matched purchase orders with invoices and recorded necessary information.
Detox Technician
Southeast Mental Health
11.2021 - 03.2022
- Assessed patient progress and reported changes to supervising physician.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Maintained patient records, documenting changes in patient condition.
- Assisted with medication administration and counting and pouring medications.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Treated clients and families with respect and dignity.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Administered patient medications and tracked dosages.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
Unemployment Claims Specialist
Employer's Edge
06.2021 - 11.2021
- Communicated with people from various cultures and backgrounds on application process.
- Sorted out jobs relevant to interests of candidates to forward information to candidates.
- Wrote job orders from employers to record accurate description of required job duties, working hours and wages.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
Education
GED -
Pueblo Community College
Pueblo, CO01-2006
Skills
- Phone reception
- File systems management
- Phone etiquette
- Task prioritization
- Multi-line phone systems
- Verbal and written communication
- Calendar management
- Spreadsheet management
- Minute taking
Timeline
Secretary
Tiger Trades Academy
11.2022 - Current
Billing Specialist
Arkansas Valley Regional Medical Center
03.2022 - 12.2022
Detox Technician
Southeast Mental Health
11.2021 - 03.2022
Unemployment Claims Specialist
Employer's Edge
06.2021 - 11.2021
GED -
Pueblo Community College
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