Cesar Armando Nazarre Mari
Customer Service And Sales Specialist
Santiago
Summary
Driven by results, I excelled at Spectra Management by revitalizing market growth and surpassing goals through adept CRM management and exceptional client relations. My leadership as a Factory Floor Manager and Sales Representative Team Leader showcases my ability to enhance team productivity and foster significant business opportunities, embodying adaptability and strategic sales prowess.
Overview
10
10
years of professional experience
Work History
Market Manager Assistant
Spectra Management
04.2023 - Current
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Networked in market to build partnerships and connections with prospects.
Factory Floor Manager
La Flor Dominicana
02.2019 - 09.2021
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed team of 20 employees to maintain smooth-running operations of shop floor.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
Sales Representative Team Leader
Cencosud
01.2015 - 04.2019
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Utilized data analysis tools to monitor sales metrics and make informed decisions on strategy adjustments when needed.
- Collaborated with cross-functional teams for streamlined communication and better understanding of client needs.
- Implemented innovative sales techniques to enhance team productivity and drive results.
Education
No Degree - Civil Engineering
Pucmm
Santiago 05.2001 -
High School Diploma -
Juan XXIII
Santiago 05.2001 -
Skills
Sales operations
Performance reporting
Client Relations
CRM Management
Schedule Coordination
Customer Service
Problem-Solving
Multitasking
Sales strategy
Excellent Communication
Adaptability and Flexibility
Sales process
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Market Manager Assistant
Spectra Management
04.2023 - Current
Factory Floor Manager
La Flor Dominicana
02.2019 - 09.2021
Sales Representative Team Leader
Cencosud
01.2015 - 04.2019
No Degree - Civil Engineering
Pucmm
05.2001 -
High School Diploma -
Juan XXIII
05.2001 -
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