Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cesar Ramos

1212 Palomino Ave

Summary

Dynamic Field Service Manager with a proven track record at Baseline Energy Services, excelling in scheduling jobs and managing service operations. Enhanced team productivity and customer satisfaction through effective leadership and health and safety compliance. Skilled in diagnosing faults and implementing solutions, driving operational efficiency and excellence in service delivery.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Field Service Manager/ Technician

Baseline Energy Services
05.2024 - Current
  • Led team of up to 7 service technicians in field activities.
  • Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
  • Streamlined field operations for improved efficiency and reduced response times.
  • Managed a team of technicians, providing support and guidance for professional development.
  • Increased team productivity with effective scheduling and resource allocation.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Troubleshot problems with engines and breakers.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Trained junior technicians on proper procedures for maintaining and repairing generators, ensuring high-quality workmanship across the team.
  • Enhanced customer satisfaction with timely troubleshooting and resolution of generator issues.

Business Partner/Heavy Equipment Operator

Ramfer LLC
07.2020 - 05.2024
  • Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
  • Increased client satisfaction by streamlining business processes and implementing innovative solutions.
  • Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
  • Managed cross-functional teams to deliver high-quality projects on time and within budget.
  • Delivered insightful data-driven recommendations that informed key decision-making processes within the organization.
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators and dump trucks to transport heavy materials, practicing safety measures.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.

Heavy Equipment Operator Lead/Class A CDL Driver

Botterill Excavating
08.2016 - 07.2020
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Delivered millions of miles of accident-free driving, consistently maintaining a clean safety record throughout career as a CDL Class A Truck Driver.

Apprentice Plumber

Silver Springs Plumbing
01.2014 - 08.2016
  • Assisted licensed plumbers in installation and repair of plumbing systems.
  • Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
  • Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
  • Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
  • Installed plumbing systems and fixtures in residential and commercial properties.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.

Automotive Technician

Fordyce Auto Center
06.2009 - 01.2014
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.

Education

GED -

Brighton High School
Brighton, CO
05-2009

Skills

  • Scheduling jobs
  • Managing service operations
  • Health and safety compliance
  • Field operations
  • Diagnosing faults
  • Oil change procedures
  • Wiring techniques

Certification

  • Forklift Operator Certification – Occupational Safety and Health Administration.
  • Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
  • Tank Vehicle Endorsement (N) - [State] Department of Motor Vehicles.
  • Hours of Service Compliance Training – Federal Motor Carrier Safety Administration.
  • Electronic Logging Device Compliance Training – Federal Motor Carrier Safety Administration.
  • Safeland Taining,PEC- H2S Clear for Energy 4-Hour End User, SafeLand Orientation, PEC-SafeLandUSA 2021 Basic

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Field Service Manager/ Technician

Baseline Energy Services
05.2024 - Current

Business Partner/Heavy Equipment Operator

Ramfer LLC
07.2020 - 05.2024

Heavy Equipment Operator Lead/Class A CDL Driver

Botterill Excavating
08.2016 - 07.2020

Apprentice Plumber

Silver Springs Plumbing
01.2014 - 08.2016

Automotive Technician

Fordyce Auto Center
06.2009 - 01.2014

GED -

Brighton High School

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Cesar Ramos