CESAR EUAN
Colorado Spring
Summary
Information technology professional with compassion and dedication seeking a new opportunity to provide community support to individuals during difficult times to enhance resources for positive change to resolve issues within social systems towards community growth. Qualified with expert bi-lingual in Spanish experience, problem-solving abilities, crisis intervention background, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Eager to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
Work History
Warehouse Forklift Operator
Ace Hardware
10.2024 - 02.2026
- Operated forklifts to efficiently transport materials within warehouse environment.
- Conducted regular safety checks on equipment to ensure compliance with company standards.
- Loaded and unloaded shipments, maintaining organization of inventory in designated storage areas.
- Assisted in inventory management by verifying stock levels and reporting discrepancies.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Delivery Driver
Amazon
01.2021 - 04.2023
- Navigated designated routes to ensure timely deliveries to customers.
- Operated delivery vehicles while adhering to safety protocols and traffic regulations.
- Communicated effectively with customers regarding delivery status and schedule changes.
- Completed daily vehicle inspections, reporting maintenance needs promptly.
Locomotive Groundman/Union Representative
Koppers, Inc
10.2018 - 09.2020
- Operated locomotives safely in compliance with federal regulations and company policies.
- Adhered to strict safety protocols during loading, unloading, and transportation procedures.
- Coordinated with yardmasters to ensure the efficient movement of trains within rail yards, optimizing space utilization and minimizing delays.
- Negotiated labor agreements to ensure fair compensation and working conditions for union members.
- Collaborated with management to resolve workplace disputes and enhance employee relations.
Assistant Shift Manager
UPS Logistics
06.2018 - 06.2019
- Supported daily operations by managing staff schedules and ensuring efficient workflows.
- Assisted in training new team members on company policies and safety procedures.
- Coordinated communication between shifts to maintain continuity and service quality.
- Implemented process improvements that enhanced package handling accuracy and efficiency.
Collection Officer
BCA Collection
05.2000 - 05.2001
- Managed customer accounts to ensure timely collection of outstanding debts.
- Developed and implemented effective communication strategies to enhance customer engagement.
- Resolved disputes and negotiated payment plans, fostering positive relationships with clients.
Loan Specialist
GN Mortgage
02.1998 - 03.2000
- Evaluated loan applications for accuracy and compliance with regulatory requirements.
- Assisted clients in understanding loan products and application processes.
- Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
Education
Associate in Applied Science - Electronics Engineering
ITT Technical Institute of Technology
Oakbrook, ILSkills
- Customer service focus
- Staff training and development
- Goal setting and tracking
- Health and safety compliance
- Strong leadership
- Teamwork and collaboration
- Spanish proficiency
- Community advocacy
- Client needs assessments
- Crisis intervention
- Cultural Competency
- Trauma-informed care
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Forklift Operator
Ace Hardware
10.2024 - 02.2026
Delivery Driver
Amazon
01.2021 - 04.2023
Locomotive Groundman/Union Representative
Koppers, Inc
10.2018 - 09.2020
Assistant Shift Manager
UPS Logistics
06.2018 - 06.2019
Collection Officer
BCA Collection
05.2000 - 05.2001
Loan Specialist
GN Mortgage
02.1998 - 03.2000
Associate in Applied Science - Electronics Engineering
ITT Technical Institute of Technology
RELATED WORK HISTORY
- Experienced in research, analysis, and evaluation of financial information for loan applications.
- Responsible for Union stewardship for all employees (including Spanish speaking only employees) for a global organization maintaining financial performance, health and safety, and stewardship environmental records.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Evaluated customer’s debt to income ratios and other financial factors including credit history to prepare documents necessary to process loan applications
- Responsible for bi-weekly shipments of untreated products to manage efficiently, effectively, and safely to transport, treat and ship to our clients in a timely customer focus manner.
- Contact customers with overdue accounts attempting to collect overdue payments or negotiate payment plans
- Responsible for reviewing loan documents for accuracy and compliance.