Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Celia Perez Pujol

Colorado Springs

Summary

Dynamic Digital Team Lead at Walmart with a proven track record in enhancing team performance through coaching and mentoring. Expert in conflict resolution and schedule management, I consistently elevated customer satisfaction and streamlined processes, achieving timely project completions. Recognized for fostering a collaborative work environment and maintaining meticulous financial records.

Overview

3
3
years of professional experience

Work History

Digital Team Lead

Walmart
05.2024 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Personal Shopper

Walmart
06.2023 - 05.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Bookkeeping Assistant

E Multiservice LLC
02.2024 - 03.2024
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Reconciled bank statements and credit card accounts for accuracy and completeness.
  • Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
  • Updated financial records using various software programs for current, accurate accounts.

Bookkeeping Assistant

La Chocolatera
11.2022 - 01.2023
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Maintained inventory of office supplies and placed orders.
  • Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
  • Reconciled bank statements and credit card accounts for accuracy and completeness.
  • Updated financial records using various software programs for current, accurate accounts.

Expense Analyst

CIGB
01.2022 - 01.2023
  • Improved accuracy of financial data by reconciling vendor invoices.
  • Managed vendor relationships to negotiate favorable payment terms and discounts, resulting in cost savings for the organization.
  • Elevated employee understanding of company policies through regular trainings on proper expense submission procedures.
  • Reduced errors in expense reports by conducting thorough audits and providing training to staff.

Education

Bachelor's Degree in Accounting And Finance - Business And Finance

University of Havana
La Habana, Cuba
12-2021

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Schedule management
  • Complaint resolution

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Digital Team Lead

Walmart
05.2024 - Current

Bookkeeping Assistant

E Multiservice LLC
02.2024 - 03.2024

Personal Shopper

Walmart
06.2023 - 05.2024

Bookkeeping Assistant

La Chocolatera
11.2022 - 01.2023

Expense Analyst

CIGB
01.2022 - 01.2023

Bachelor's Degree in Accounting And Finance - Business And Finance

University of Havana

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Celia Perez Pujol