Celia Perez Pujol
Colorado Springs
Summary
Dynamic Digital Team Lead at Walmart with a proven track record in enhancing team performance through coaching and mentoring. Expert in conflict resolution and schedule management, I consistently elevated customer satisfaction and streamlined processes, achieving timely project completions. Recognized for fostering a collaborative work environment and maintaining meticulous financial records.
Overview
3
3
years of professional experience
Work History
Digital Team Lead
Walmart
2024.05 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Personal Shopper
Walmart
2023.06 - 2024.05
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Bookkeeping Assistant
E Multiservice LLC
2024.02 - 2024.03
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
- Updated financial records using various software programs for current, accurate accounts.
Bookkeeping Assistant
La Chocolatera
2022.11 - 2023.01
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Maintained inventory of office supplies and placed orders.
- Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
- Reconciled bank statements and credit card accounts for accuracy and completeness.
- Updated financial records using various software programs for current, accurate accounts.
Expense Analyst
CIGB
2022.01 - 2023.01
- Improved accuracy of financial data by reconciling vendor invoices.
- Managed vendor relationships to negotiate favorable payment terms and discounts, resulting in cost savings for the organization.
- Elevated employee understanding of company policies through regular trainings on proper expense submission procedures.
- Reduced errors in expense reports by conducting thorough audits and providing training to staff.
Education
Bachelor's Degree in Accounting And Finance - Business And Finance
University of Havana
La Habana, Cuba2021-12
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Schedule management
- Complaint resolution
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Digital Team Lead
Walmart
2024.05 - Current
Bookkeeping Assistant
E Multiservice LLC
2024.02 - 2024.03
Personal Shopper
Walmart
2023.06 - 2024.05
Bookkeeping Assistant
La Chocolatera
2022.11 - 2023.01
Expense Analyst
CIGB
2022.01 - 2023.01
Bachelor's Degree in Accounting And Finance - Business And Finance
University of Havana