Celeste McCauley
Castle Rock
Summary
Professional in operational support with facilitating smooth daily activities and enhancing team efficiency. Known for reliable team collaboration and adaptability to evolving needs. Possesses strong organizational acumen and effective communication skills valued by employers.
Basic Life Support (BLS) Certified, American Heart Association, March 2025
Overview
5
5
years of professional experience
Work History
Prestige Beauty Advisor
Ulta Beauty
01.2020 - 06.2023
- Skilled at working independently and collaboratively in a team environment.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Mentored new Beauty Advisors by sharing best practices and providing ongoing support for their success within the team.
Seasonal Sales Associate
Michael Kors
11.2022 - 01.2023
- Provided language translation services for customer service inquiries.
- Enhanced guest satisfaction by providing personalized and efficient customer service.
- Provided exceptional customer service and consistently performed quality services.
Seasonal Sales Associate
Micheal Kors
11.2023 - 01.2024
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Participated in team meetings and training sessions regularly for continuous professional development.
Seasonal Sales Associate
Michael Kors
11.2024 - 01.2025
- Bridged communication gaps for non-English speaking clients, enabling smoother business transactions.
- Adapted quickly to shifting priorities and urgent requests by managing time effectively while producing high-quality work under pressure.
- Improved customer service while accurately solving problems using active listening and customer service skills.
- Passionate about learning and committed to continual improvement.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Science - Biology
Arapahoe Community College
Littleton, CO05-2024
High School Diploma -
Castle View High School
Castle Rock, CO05-2022
Skills
- Translating
- Teamwork and collaboration
- Exceptional customer/ client service
- Problem-solving skills
- Listening skills
- Excellent people skills
- Relationship building
- Time management
Community Service
- Volunteered at St. Francis of Assisi for over 5 years, assisting in organizing community events, supporting outreach program, and helping with weekly services. Developed strong teamwork, communication, and planning skills while contributing to the well-being of the community.
- In 2022, assisted in the scholastic book fair, in high school at Clear Sky Elementary School. Being able to help organize the event helped enforce communication skills and working with a bigger group of people as a team.
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Sales Associate
Michael Kors
11.2024 - 01.2025
Seasonal Sales Associate
Micheal Kors
11.2023 - 01.2024
Seasonal Sales Associate
Michael Kors
11.2022 - 01.2023
Prestige Beauty Advisor
Ulta Beauty
01.2020 - 06.2023
Associate of Science - Biology
Arapahoe Community College
High School Diploma -
Castle View High School
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