Catalina Bohorquez
Chelsea,Massachusetts
Summary
Results-driven professional with extensive experience in strategic planning, complex negotiations, and multi-project management. Demonstrated success in coordinating diverse teams, developing impactful training programs, and building strong stakeholder relationships. Expertise in crafting persuasive presentations and analyzing data to inform strategic decisions. Multilingual in English, Spanish, and Portuguese, committed to advancing social and economic justice through effective labor campaigns.
Overview
5
5
years of professional experience
Work History
Director of Operations
Boston Beautox
Boston
01.2025 - Current
- Managed daily clinic operations for medical aesthetics practice serving 20 to 30 patients weekly.
- Supervised clinical staff, ensuring adherence to protocols and regulatory compliance.
- Oversaw inventory control, tracked product samples, and maintained compliance logs.
- Documented incidents and safety procedures while implementing quality-control initiatives.
- Supported marketing efforts, promotions, and social media to enhance patient acquisition.
- Utilized Aesthetic Record for EHR management alongside Microsoft Office, Excel and Canva tools.
Co‑Owner
Level Up Homes
Salem
02.2023 - 02.2025
- Conducted client-facing sales and finance negotiations for residential restoration projects involving flood and fire damage.
- Drafted contracts, prepared estimates, and negotiated terms with homeowners and insurance adjusters.
- Managed QuickBooks tasks including invoicing, vendor payments, bank reconciliations, and job costing.
- Coordinated 3 to 5 subcontractors through two site managers to ensure timely project delivery and safety compliance.
- Delivered presentations to homeowners in high-stress situations, detailing scopes, costs, and insurance processes.
Bartender
Bijou Nightclub
Boston
01.2021 - 01.2023
- Delivered high-quality customer service, developing strong client relationships and increasing revenue through upselling promotions.
- Managed POS transactions, ensuring accurate cash handling and effective inventory controls.
- Collaborated with team members to ensure smooth operations during busy hours.
- Performed opening and closing duties including restocking supplies.
- Resolved customer complaints in a professional manner.
- Trained new staff, enhancing team performance and operational efficiency.
COVID‑19 Monitor
Brigham & Women’s Hospital
Boston
07.2020 - 07.2021
- Monitored symptoms and conducted telehealth follow-ups, escalating clinical concerns to providers.
- Documented patient data in EHR systems while ensuring HIPAA compliance and supporting contact tracing.
- Educated patients on isolation protocols and assisted with resource navigation.
- Maintained accurate records of patient observations and interventions for quality assurance.
- Conducted safety checks on medical equipment and reported issues promptly to enhance operational safety.
Education
Master of Science - Finance
Hult International Business School
Cambridge, Massachusetts, MA09-2024
Bachelor of Science - Health Sciences
Massachusetts College of Pharmacy And Health Sciences
Boston, Massachusetts, MA05-2022
Minor - Business
Massachusetts College of Pharmacy And Health Sciences
Boston, Massachusetts, MA05-2022
Skills
- Contract negotiations and management
- Strategic campaign development and execution
- Multilingual communication
- Microsoft Office Suite proficiency
- Data analysis and performance tracking
- Problem-solving and critical thinking
- Project management and coordination
- Digital tools and software adoption
- Adaptability and flexible work style
- Stakeholder engagement and relationship management
- Presentation development and public speaking
Languages
- Spanish
- Portuguese
- German
Languages
Spanish
Native
Native
Portuguese
Proficient (C2)
C2
German
Elementary (A2)
A2
Timeline
Director of Operations
Boston Beautox
01.2025 - Current
Co‑Owner
Level Up Homes
02.2023 - 02.2025
Bartender
Bijou Nightclub
01.2021 - 01.2023
COVID‑19 Monitor
Brigham & Women’s Hospital
07.2020 - 07.2021
Master of Science - Finance
Hult International Business School
Bachelor of Science - Health Sciences
Massachusetts College of Pharmacy And Health Sciences
Minor - Business
Massachusetts College of Pharmacy And Health Sciences