Caylea Exline
Colorado Springs
Summary
I am seeking to further my career in customer service. I have a lot of experience as a team leader and am successful in monitoring performance, delegating work and motivating members. I'm versed in managing daily direction and team communication. I am also a very resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
4
4
years of professional experience
Work History
Team Leader
Whataburger
Colorado Springs
07.2024 - 10.2025
- Supervised team members to ensure efficient service and support customer needs.
- Trained new employees on food safety and operational procedures.
- Managed inventory levels to maintain stock for daily operations.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Warehouse associate
Amazon
Colorado Springs
10.2023 - 07.2024
- Loaded and unloaded robots a d semis to transport goods within the warehouse.
- Received and inspected incoming shipments for accuracy and quality.
- Organized inventory in designated locations to optimize storage space.
- Picked and packed customer orders according to established guidelines.
- Utilized scanning technology to track inventory levels and manage stock efficiently.
Assistant manager
Taco Bell
Colorado Springs
03.2022 - 10.2023
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Prepared and cooked food items according to company standards and guidelines.
- Provided excellent customer service, addressing queries and resolving concerns promptly.
Education
Goal High School
Colorado Springs, COSkills
- Customer service
- Effective communication
- Motivational leadership
- Task delegation
- Employee training
- Inventory management
- Complaint resolution
- Adaptability
Timeline
Team Leader
Whataburger
07.2024 - 10.2025
Warehouse associate
Amazon
10.2023 - 07.2024
Assistant manager
Taco Bell
03.2022 - 10.2023
Goal High School