Cathleen Quintero
Northglenn
Summary
Administrative professional with background in optimizing office functions and improving organizational efficiency. Known for reliable support and adaptability in dynamic environments. Brings strong organizational skills and attention to detail, fostering effective team collaboration and goal achievement.
Overview
7
7
years of professional experience
Work History
Administrative Specialist
City of Federal Heights
01.2022 - Current
- Learned and researched about various departments (water billing, building, court, business licensing) in order to help the city's needs
- Assisted all departments in translating documents, presentations, and newsletters to spanish.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Facilitated communication between the City Clerk's office, city departments, and the public, handling inquiries and directing requests
- Ability to work independently with minimal supervision
- Consistently added new procedures and duties to my role to be efficient and personal growth
- Assisted with the preparation and distribution of public meeting agendas and packets, ensuring timely dissemination of information
- Provided comprehensive administrative support to City Clerk, ensuring efficient daily operations and compliance with municipal regulations.
Fulfillment Associate
Amazon
05.2021 - 12.2021
- Met daily quotas for stow station
- Worked by myself with little supervision
- Scanned in items and sorted box items
- Stowed away product in the correct shelf locations
- Stood and walked for long periods of time
Administrative Support
Jefferson Center for Mental Health
12.2018 - 06.2021
- Data Entry
- Worked in a high volume call setting, over 500 calls a week
- Handled cash transactions
- Handled confidential information under HIPPA law
- Handled schedules for over 300 employees
- Maintains clear, concise, and organized records
- Researched assistance programs to better help the community
- Helped our housing team create packets to help the community apply for section 8.
- First floater for front desk and main operator
Education
High school diploma -
Hinkley High School
Skills
- Documentation and recordkeeping
- Confidentiality and data protection
- Team collaboration
- Customer service
- Attention to detail
- Documentation and control
- Multitasking and time management
- Customer relations and communications
- High volume phone inquiries
- Administrative support
- Fast learner
- Scheduling and calendar management
Languages
Spanish
Native or Bilingual
Timeline
Administrative Specialist
City of Federal Heights
01.2022 - Current
Fulfillment Associate
Amazon
05.2021 - 12.2021
Administrative Support
Jefferson Center for Mental Health
12.2018 - 06.2021
High school diploma -
Hinkley High School
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