CATHERINE BINFORD
Aurora
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Private Security Guard
Zona Facta Collective
06.2022 - Current
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Client Advisor
Schomp Ford
05.2023 - 12.2023
- Built rapport with customers to create referral base and establish customer network.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Contacted and communicated with customers to identify needs and budget requirements.
Inventory Control Clerk
Sygma Network
12.2020 - 06.2022
- Developed and maintained effective working relationships with corporate buyers/account managers to ensure correct inventory orders.
- Spearheaded and implemented standardized processes to control supply and inventory management
- Managed supply inventories while conducting monthly audits and rotating stock to protect product quality
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
Assistant Store Manager
Mountain Equipment Recyclers Inc.
02.2020 - 10.2020
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
- Reviewed sales and gross profit reports to determine options for increasing market growth
- Reconciled daily sales transactions to balance and log day-to-day revenue with Liberty software
- Assisted in creating company handbook and reformed consignment procedures
- Assisted in inventory orders, merchandising and financial operations
Office Administrator/ Ranch Hand
Academy Riding Stables
06.2019 - 09.2019
- Delivered clerical support to internal staff and management by efficiently handling wide range of routine and special requirements
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Assisted in developing Employee Training Manual
- Taught 30 ranch guests basic horse riding and care techniques each day
- Helped to corral and groom over 60 horses every morning for 120 daily trail rides
Estate Specialist
National Rarities
10.2016 - 03.2019
- Acted as Team Lead from June 2018- March 2019
- Appraised and purchased thousands of estate valuables including diamonds, jewelry, watches, coins, paintings, collectibles, etc
- Taught my team how to grade diamonds using the Gemological Institute of America grading standard, appraise gemstones and other jewelry, negotiate pricing with customers and maintain all legal paperwork for firearms and other purchases
- Personally responsible for eBay store with over 1,200 reviews- including photographing/listing items for auction, shipping items, and correspondence with customers
Front Desk Manager
Massage Green Spa
03.2016 - 10.2016
- Oversaw all front desk operations with an eye for spa reputation, staff productivity and operational efficiency
- Held quarterly office meetings with staff to answer questions, resolve issues and keep employees informed of changes
- Trained new staff on correct procedures, compliance requirements and performance strategies
- Created standardized training manual for all staff to follow in order to ensure a consistent, productive and safe work environment
Education
B.A - Sociology
University of California, Santa Barbara
Santa Barbara, CA2015
High School Diploma -
The Principia
St. Louis, MO2011
Skills
- Understanding Customer Needs
- Project Management
- Calm and Professional Under Pressure`
- Customer Retention Strategies
- Fast learner
- Strong interpersonal and written communication
- Proficient in AS400 SWAT Applications and Inventory Functions
Timeline
Client Advisor
Schomp Ford
05.2023 - 12.2023
Private Security Guard
Zona Facta Collective
06.2022 - Current
Inventory Control Clerk
Sygma Network
12.2020 - 06.2022
Assistant Store Manager
Mountain Equipment Recyclers Inc.
02.2020 - 10.2020
Office Administrator/ Ranch Hand
Academy Riding Stables
06.2019 - 09.2019
Estate Specialist
National Rarities
10.2016 - 03.2019
Front Desk Manager
Massage Green Spa
03.2016 - 10.2016
B.A - Sociology
University of California, Santa Barbara
High School Diploma -
The Principia
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