Catalina Aragonez Home
Bogotá
Summary
Student of civil engineering, dedicated and disciplined. With great teamwork and problem-solving skills, a high level of commitment, and organization and customer service experience in-store and in restaurants in the United States as a J1 student. Advanced level (C1) of English.
Overview
6
6
years of professional experience
Work History
Front desk assistant
Hilton
Orlando
06.2024 - 09.2024
- Worked greeting visitors, answering phone calls, and managing appointments, also performing administrative tasks to ensure smooth communication between customers and staff.
Hostess
2728
Virginia Beach
06.2023 - 08.2023
- Seating guests, managing the seating chart and taking orders, answering questions about the menu and food.
Content Moderator
Teleperformance Colombia S.A.S
12.2022 - 05.2023
- Responsible for moderating user-generated content on the client’s platform by reviewing strong graphic images, videos, and/or written content to ensure the content meets the community guidelines and to escalate any content that violates the parameters set.
Customer Service (Food prep worker, cashier and server)
Aramark at Pikes Peak
Colorado Springs
06.2022 - 08.2022
- Worked in front line work in the restaurant solving customer questions, serving orders and organizing food, and as a cashier in the restaurant area and in the clothing store of the observatory located at the top of Pikes Peak.
National Sales Advisor
World Tourism Travel Agency, Neiva
Huila
08.2018 - 03.2020
- Offered advice to clients according to the existing offer and of course, attended to their needs.
Education
Civil Engineering -
Universidad Surcolombiana
01.2025
Skills
- Responsibility
- Discipline
- Effective communication
- Autodidact
- Organization
- Efficiency
- Adaptation to new environments
- Analytical thinking
Languages
- Spanish, Native speaker (C2)
- English, Fluent speaker (C1)
Timeline
Front desk assistant
Hilton
06.2024 - 09.2024
Hostess
2728
06.2023 - 08.2023
Content Moderator
Teleperformance Colombia S.A.S
12.2022 - 05.2023
Customer Service (Food prep worker, cashier and server)
Aramark at Pikes Peak
06.2022 - 08.2022
National Sales Advisor
World Tourism Travel Agency, Neiva
08.2018 - 03.2020
Civil Engineering -
Universidad Surcolombiana
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