Cassie McMullin
Severance
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Server
Nordy's Bbq & Grill
Loveland, CO
05.2025 - Current
- Efficiently manage multiple tables and enhancing workflow during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
Field Support Specialist
Maxim Healthcare
Fort Collins, CO
01.2024 - 12.2025
- Kept important information organized to efficiently and accurately complete payroll
- Coordinated with recruiters and their hires to onboard them and set up their training
- Coordinated with Nurses and Doctors to keep current patient information updated with-in charts
- Managed yearly and monthly trainings for all staff
Server/Bartender/Key Manager
Bad Daddy's Burger Bar
Johnstown, CO
10.2019 - 12.2023
- Delivered excellent customer service in to enhance guest satisfaction.
- Managed order accuracy and timely delivery, ensuring seamless dining experiences.
- Trained and mentored new servers on menu offerings, service standards, and operational procedures.
- Collaborated with kitchen staff to streamline communication and improve food preparation processes.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed side-work charts
- Handled money as a manager during the day and night shifts as needed
Education
University of Colorado At Colorado Springs
Colorado Springs, COBachelor of Arts - Human Resources
Colorado State University Global
03-2029
University of Northern Colorado
Greeley, COSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Service prioritization
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Friendly and patient
- Pre-employment screening
- Onboarding and orientation
- Payroll administration
Timeline
Server
Nordy's Bbq & Grill
05.2025 - Current
Field Support Specialist
Maxim Healthcare
01.2024 - 12.2025
Server/Bartender/Key Manager
Bad Daddy's Burger Bar
10.2019 - 12.2023
University of Colorado At Colorado Springs
Bachelor of Arts - Human Resources
Colorado State University Global
University of Northern Colorado