Personable and customer-focused with flair for creating positive dining experiences. Possesses strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
§ Assisted in allocating squadron resources, ensuring the effective use of 400 workdays and $433K to support 43 service members in their mission. Contributed to navigating end-of-year budget constraints, facilitating essential travel, orders, and compensation for part-time personnel in critical roles.
§ Ensured training compliance and optimized operational efficiency for a $97 million weather satellite mission by fostering collaboration with 10 external agencies. Served as the unit's lead instructor and evaluator, developing and effectively utilizing 15 instructors to successfully train and evaluate 36 squadron members.
§ Analyzed performance data for 37 qualified members across 36 evaluable tasks and 4 evaluable positions, compiling comprehensive reports to ensure accuracy and timely submission to higher headquarters.
§ Managed a $1.2M store in serving approximately 570,000 customers.
§ Led and provided feedback to 20 employees and enabled promotions for 6 personnel; maintained 95% employee retention rate.
§ Instructed 4-member cohort on beverage making, cash handling, and customer de-escalation tactics.
§ Streamlined equipment cleaning processes to reduce task time by 50 percent.
§ Conducted training sessions as directed by Higher Headquarters to improve morale and teamwork.
§ Earned Employee of the Quarter Award three times for exceptional customer service, work ethic, and positive attitude.