Cassandra Estes
Lakewood
Summary
Proactive and skilled Detention Deputy with experience at Jefferson County Sheriffs Office, adept in crisis management and de-escalation techniques. Successfully maintained safety and order while training new deputies, showcasing strong situational awareness and effective communication with first responders. Committed to fostering a secure environment through consistent enforcement of regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Detention Deputy
Jefferson County Sheriffs Office
01.2019 - Current
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Assisted with training new deputies on facility policies, procedures, and best practices to ensure consistent performance across the team.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Contributed to the efficient operation of the detention center through accurate recordkeeping, including incident reports, daily logs, and inmate files.
Dispatcher
ADCOM911
07.2016 - 01.2019
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
Education
Bachelor of Arts - Political Science
Southern New Hampshire University
Hooksett, NH08-2024
Skills
- De-escalation techniques
- Crisis management
- First aid and CPR
- Patience and tolerance
- Memory retention
- Prioritization
- Situational awareness
- Typing speed
- Information gathering
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Basic Life Support Certification (BLS)
Timeline
Detention Deputy
Jefferson County Sheriffs Office
01.2019 - Current
Dispatcher
ADCOM911
07.2016 - 01.2019
Bachelor of Arts - Political Science
Southern New Hampshire University
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