Cassandra Duzell
Denver
Summary
Strategic HR professional focused on process optimization, innovative recruitment, and employee engagement. Cultivates inclusive work cultures through effective communication and conflict resolution. Skilled in addressing complex HR challenges to enhance organizational efficiency and employee satisfaction. Dedicated to driving change and aligning human resource initiatives with business objectives.
Overview
1
1
Certification
9
9
years of professional experience
Work History
HR Manager
LCVISTA, INC.
Remote
07.2024 - 07.2026
- Analyzed employee feedback to identify trends, implementing solutions that improved satisfaction rates.
- Achieved improved customer satisfaction through effective benefits management strategies. Enhanced service response times for customer inquiries on benefits-related topics.
- Managed full-cycle recruitment processes, including job postings, candidate selection, and onboarding of new hires.
- Scaled the employee headcount from 45 to 60, with a critical talent retention rate of 99%.
- Crafted comprehensive employee handbooks and established policies and procedures to enhance organizational compliance.
- Developed and implemented employee engagement initiatives to enhance workplace culture.
- Drafted policies on hiring practices, termination procedures, and disciplinary measures to ensure legal compliance and improve HR operations.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Performed exit interviews to understand reasons for employee turnover and improve retention strategies.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented and maintained Applicant Tracking Systems (Paylocity, Gusto, ADP, ICIMS).
- Led performance management strategies, promoting accountability and continuous feedback across teams.
People & Culture Coordinator
MORRIS ANIMAL FOUNDATION
Denver, Colorado
06.2021 - 05.2024
- Coordinated events and activities to foster cultural appreciation and inclusivity in the workplace.
- Analyzed data from culture surveys and provided feedback reports to management teams.
- Assisted in developing policies related to multiculturalism and diversity.
- Contributed to policy development promoting multiculturalism and diversity initiatives.
- Supported day-to-day operations of HR functions and duties.
- Ensured proper documentation management by filing employee records accurately.
- Packaged new hire packets and materials for distribution to newly hired employees.
- Explained company personnel policies, benefits, and procedures to employees and job applicants.
- Scheduled and facilitated in-house and external training activities to enhance employee skills and knowledge.
Administrative Assistant II
FM GLOBAL
Los Angeles, California
01.2018 - 06.2021
- Maintained organized filing system to ensure confidentiality of sensitive information.
- Maintained calendars and schedules to set appointments for management team.
- Monitored daily operations to support adherence to efficient workflow processes.
- Managed calendars and schedules to coordinate appointments for management team.
- Established professional and collaborative working relationships with company associates and external parties.
Education
Masters of Science (M.S.) - Human Resources Management
Western Governor's University
Utah07-2026
Bachelor of Science (B.S.) - Human Resources Management
Western Governor's University
Utah10-2025
Associate in Science (A.S.) - Human Resources Management
College of the Canyons
California06-2020
Skills
- Employee relations
- HR compliance
- Policy development
- Employee engagement
- Performance management
- Employee retention
- Benefits administration
- Total Rewards
- HR analytics
- Payroll administration
Certification
- SHRM-CP
- (expires 8/2027)
Timeline
HR Manager
LCVISTA, INC.
07.2024 - 07.2026
People & Culture Coordinator
MORRIS ANIMAL FOUNDATION
06.2021 - 05.2024
Administrative Assistant II
FM GLOBAL
01.2018 - 06.2021
Associate in Science (A.S.) - Human Resources Management
College of the Canyons
Bachelor of Science (B.S.) - Human Resources Management
Western Governor's University
Masters of Science (M.S.) - Human Resources Management
Western Governor's University