Summary
Overview
Work History
Education
Skills
Timeline
American Red Cross National Certificate of Merit
Generic

Cassandra Bergeron

Colorado Springs

Summary

Non-profit leader with robust experience in driving impactful programs and fostering community partnerships. Proven ability to lead teams towards common goals and adapt to evolving organizational needs. Recognized for strategic planning and financial oversight. Attending New York Institute of Art and Design for Interior Design. Enrolled in Sketchup and Enscape course work.

Overview

12
12
years of professional experience

Work History

Beertender

Atrevida Brewing
05.2025 - Current
  • Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
  • Engaged customers through product knowledge sharing, sparking interest in new offerings.
  • Demonstrated adaptability during high volume periods, maintaining composure under pressure.
  • Collaborated with fellow staff members to optimize workflow and service quality.
  • Developed rapport with customers, fostering a friendly and loyal clientele base.
  • Educated patrons on various beer styles, enhancing their appreciation and enjoyment.

Director

Ocean Matters
07.2015 - 01.2024
  • Implement and develop operational standards, policies and procedures.
  • Identify operational process inefficiencies to recommend necessary improvements.
  • Address and resolve client or customer inquiries to foster superior standards of service.
  • Conduct monthly meetings to create business plans to drive successful monthly business
  • Curate an engaging and educational program for our students based on our partners research and environment goals.
  • Provide support to all other teams members to ensure safety of students and staff members.
  • Maintain several roles involving safety, training and leadership.
  • Conducted impact assessments for all programs, utilizing feedback to drive continuous improvement.
  • Developed and implemented training programs for staff and volunteers, improving overall team performance and service delivery.
  • Increased public awareness and support with strategic marketing and public relations campaigns.
  • Established team priorities, maintained schedules and monitored performance.

Social Media Coordinator

Ocean Matters
05.2014 - 07.2015
  • Connected with current and prospective customers, actively replying to brand mentions and direct messages.
  • Planned and executed social media vision, driving brand discovery and customer engagement.
  • Developed social media strategy by measuring and reporting on key metrics.
  • Built and ran social media campaigns, aligning with corporate brand strategy.
  • Created social media content with consistent content and tone.
  • Boosted brand visibility by developing and implementing engaging social media campaigns.
  • Enhanced online engagement with the creation of compelling content for various platforms.

Aquatic Performer

Silverton Casino
10.2013 - 05.2015
  • Interact with saltwater fish, perform in deep salt water for shows lasting 15-30 minutes several times a day.
  • Completed free swims dressed in a mermaid costume implementing all aspects of department procedures and protocol including, but not limited to, the care and safety of divers.
  • Enhanced audience engagement by incorporating dynamic performance techniques and innovative stage presence.
  • Mastered diverse roles across various genres, showcasing versatility and adaptability as a performer.
  • Developed strong improvisational skills through extensive training and practice, elevating performance quality.

Safety Diver

Silverton Casino
10.2013 - 05.2015
  • Responsible for ensuring the safety of all artists, divers, and guests during the daily operation of the Aquarium
  • In water Safety diver for shows, swim, events, and maintenance schedules
  • Deck safety watch for swims, shows, events, and maintenance schedules
  • Maintain a high quality of guest service
  • Maintained accurate dive logs for regulatory compliance and operational efficiency.
  • Conducted detailed underwater inspections for structural integrity and potential hazards.
  • Collaborated with marine biologists to support conservation efforts through monitoring coral reefs and marine life habitats.
  • Conducted regular equipment inventory audits to ensure timely replacement of worn-out gear or malfunctioning devices.
  • Supervised and trained other divers in performance of essential functions and duties of position.
  • Performed emergency response drills to enhance team preparedness during critical situations.

Education

Bachelor of Arts - Interior Design

New York Institute of Art And Design
New York, NY
08-2025

Skills

  • Project execution
  • Critical analysis skills
  • Client support
  • Analytical problem solving
  • Highly Organized
  • Effective in team and solo settings
  • Mixology expertise

Timeline

Beertender

Atrevida Brewing
05.2025 - Current

Director

Ocean Matters
07.2015 - 01.2024

Social Media Coordinator

Ocean Matters
05.2014 - 07.2015

Aquatic Performer

Silverton Casino
10.2013 - 05.2015

Safety Diver

Silverton Casino
10.2013 - 05.2015

Bachelor of Arts - Interior Design

New York Institute of Art And Design

American Red Cross National Certificate of Merit

The highest honor issued by the Red Cross, signed by the President of The United States of America.

Similar Profiles

CREATE PROFILE
Cassandra Bergeron