Casey Serfoss
Field Site Manager
23602 E Briarwood Drive
Summary
Career professional in the Aerospace and Defense industry with proven track record in effective Field Operations, SIL management, process improvement and team leadership. Professional interests in team culture development, process efficiency, cool technology and mission accomplishment
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Field Site Manager
Sierra Nevada Company
02.2020 - Current
- Managed day-to-day activity for 7 OCONUS operating locations & a ~70 person deployment team
- Cross functional management over Systems Integration, Logistics, Quality, SIL support & Records Keeping
- Managed 4 subcontractor teams ensuring contract deliverables were received and project timelines were met
- Navigated extreme pandemic challenges while successfully supporting overseas operations, supply chain delays and team leadership of dispersed local support
- Overhauled training program, Ground Operating Procedures, Quality Control Manual, and established new SIL Standard Operating Procedures to clarify expectations and streamline processes as able while remaining compliant with Government regulatory requirements
- Work closely with development engineering staff to address field requirements for new capability efforts ensuring improved opportunity for success once fielded
Field Service Lead
SNC, Gorgon Stare CLS
07.2014 - 02.2020
- Lead deployed teams of Extended Tether technical personnel to provide mission critical utilization of Gorgon Stare assets
- Troubleshot and repaired complex software and electrical issues to return systems to operational status
- Communicated technical issues to engineering support teams and compiled daily and weekly reports of on site performance for SNC management
- Coordinated external on site support from aircraft maintenance, comms, logistics and datalink units
- Conducted LNO training seminars on new GS developments and fundamental GS functionality
- Worked one on one with RAM engineer on the testing and development of mission logging and trend analytics
Avionics Technician
SNC, M-28
06.2013 - 07.2014
- Conducted fundamental aircraft avionics maintenance in accordance with tech data, SOP's and FAA regulations
- Troubleshot and repaired on and off aircraft components, LRU's, switch panels, junction boxes and flight systems
- Member of team that provided near 100% mission availability from deployed location
<p>Aerial Refueling SME, Crew Chief, Hydraulics</p>
USAF, 1st SOAMXS/ 919 MXS/ 413 FLTS
05.2004 - 06.2013
- Handpicked by 413th Test Squadron to provide technical aerial refueling expertise for air and ground testing of experimental Variable Speed Drogue assemblies.
- Worked as lead maintenance rep for all ground testing. Organized test equipment, ground equipment and personnel around functional capabilities and testing requirements.
- Designed and executed ground testing and assisted in data collection and analysis.
- Performed on/off equipment maintenance on 10 assigned MC-130E Combat Talon 1 and 9 MC-130H Talon 2 aircraft.
- Deployed in support of Operation Enduring Freedom, Operation Iraqi Freedom and Operation New Dawn.
- Awarded Air Force Achievement Medal and Air Force Commendation Medal
Education
Bachelor of Arts - Mathematical Economics
University of West Florida
05.2006 - 05.2010
Skills
Active Top Secret Security Clearance with SCI Eligibility
Security Certification
ACAS Certification
Bid & Proposals
Subcontractor / Prime relationships
Cross Functional Team Leadership
Communication
Problem Solving
Regulatory Compliance
Timeline
Field Site Manager
Sierra Nevada Company
02.2020 - Current
Field Service Lead
SNC, Gorgon Stare CLS
07.2014 - 02.2020
Avionics Technician
SNC, M-28
06.2013 - 07.2014
Bachelor of Arts - Mathematical Economics
University of West Florida
05.2006 - 05.2010
<p>Aerial Refueling SME, Crew Chief, Hydraulics</p>
USAF, 1st SOAMXS/ 919 MXS/ 413 FLTS
05.2004 - 06.2013
Similar Profiles
Karen RoscoeKaren Roscoe
Accounts Receivable Analyst at Sierra Nevada Company, LLCAccounts Receivable Analyst at Sierra Nevada Company, LLC
Brian McFarlandBrian McFarland
Senior Sales Distributor Manager/ DSM/ BDM at Sierra Nevada Brewing CompanySenior Sales Distributor Manager/ DSM/ BDM at Sierra Nevada Brewing Company
Mikael EdlundMikael Edlund
Assistant Manager at Sierra Nevada Tire And WheelAssistant Manager at Sierra Nevada Tire And Wheel