Carrie Vaughn
Winfield,US
Summary
Results-driven Senior Sales Professional with over 15 years of experience in revenue growth, surpassing sales targets, cultivating client relationships, and delivering top-tier customer service. Proven expertise in market research, business development, and leveraging CRM analytics to enhance productivity. Recognized for strategic planning, negotiation skills, and effective communication. Reputation for collaborative teamwork and adaptability in fast-paced settings. Consistently achieving and surpassing sales goals through innovative approaches and customer-centric strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work history
SALES CONSULTANT
Newell Brands Rubbermaid
Chicago, IL
07.2024 - 01.2025
- Identified opportunities for growth within client portfolio, negotiated contracts, and coordinated with internal teams to deliver high quality products and services.
- Collaborated with leadership to develop and improve KPI strategies to enable accurate measurement of progress toward established goals.
- Exceeded new appointment goals by 25% in Q4 resulting in a 15% increase in overall sales revenue.
- Analyzed competitor activities within the channel space, adjusting tactics accordingly to maintain a competitive edge in the market.
- Collaborated with Distributors and Channel Partners to develop marketing plans and strategies to align brand objectives resulting in 20% new opportunities increase.
- Enhanced team performance by sharing successful strategies and best practices in regular team meetings.
- Attended showcase events providing training on Rubbermaid's industrial and retail office equipment.
COMMERCIAL ACCOUNT MANAGER
HP, Inc.
Chicago, IL
06.2022 - 05.2024
- Educated customers on HP personal systems and software solutions by effectively communicating the value proposition.
- Leveraged Channel Partner relationships to expand market network and increased sales by 15%.
- Managed a $15 million territory consisting of global, national, and local business.
- Reached 124% of quota attainment in 2023.
- Solved complex issues by utilizing resources and understanding the customers' needs, resulting in 5 new completed projects and staying within budget.
- Successfully secured $1.2 million in new business from an inactive account by identifying pain points and needs.
- Mentored new team members and assisted with on-boarding process.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
SENIOR ACCOUNT EXECUTIVE – PACK/SHIP DIVISION
Staples, Inc.
Chicago, IL
02.2020 - 11.2021
- Established and maintained strong relationships with all levels of Staples sales partners to uncover opportunities, provide solutions and close business.
- Developed tailored programs, negotiated pricing, and provided implementation support.
- Managed Pack/Ship category within the Staples portfolio by driving significant sales within assigned territory, exceeded quarterly goal by 168%.
- Conducted regular business reviews with key accounts to assess performance metrics and identify areas of improvement.
- Assisted in leading weekly team sales meetings to share news, ideas, provide support and build relationships with colleagues.
- Mentored junior account executives, fostering a positive work environment, and encouraging professional growth.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
MAJOR ACCOUNT MANAGER
Office Depot, Inc.
Chicago, IL
02.2015 - 04.2019
- Managed Key Accounts and National Accounts in an assigned region.
- Negotiated contract terms with key vendors resulting in a 15% cost savings.
- Led quarterly and annual business reviews with cross-functional teams to analyze KPI's and identify areas of improvement to target new customers.
- Increased new customer KPI goal by 10% every quarter by the success of daily business activities.
- Developed strong vendor relationships for competitive pricing and reliable supply chain management.
- Utilized the CRM, salesforce to manage contacts and sales pipeline resulting in a 20% increase in qualified leads.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
- Trained and mentored new account management and sales personnel.
ACCOUNT EXECUTIVE
Gordon-Flesch Company, Inc.
Geneva, IL
03.2012 - 03.2015
- Developed and implemented a strategic plan that resulted in a 20% increase in new clients within 6 months.
- Worked with vertical markets: Healthcare, Legal, Retail, Manufacturing and Municipalities.
- Grew sales and revenue by presenting a full line of office technology, equipment, and software packages.
- Strategized with vendors to strengthen customer relationships.
- Achieved the Title, #1 Account Manager of the month, within 6 months of working with the Gordon-Flesch Company.
- Graduated the Canon Bootcamp and Solution Selling Strategies.
- Developed tailored pricing proposals, enhancing client engagement and driving measurable improvements in closing rates.
Education
BACHELOR OF ARTS (B.A.) - Merchandising/Marketing Management
Illinois Institute of Art
Chicago, ILSkills
- Product Knowledge
- CRM proficient
- Goal Setting
- Forecasting
- Relationship Building
- Organization
- Mentorship
- Problem Solving
Certification
- Certified Sales Professional - Miller Heiman Group
- SPIN Selling Certification - Huthwaite International
Timeline
SALES CONSULTANT
Newell Brands Rubbermaid
07.2024 - 01.2025
COMMERCIAL ACCOUNT MANAGER
HP, Inc.
06.2022 - 05.2024
SENIOR ACCOUNT EXECUTIVE – PACK/SHIP DIVISION
Staples, Inc.
02.2020 - 11.2021
MAJOR ACCOUNT MANAGER
Office Depot, Inc.
02.2015 - 04.2019
ACCOUNT EXECUTIVE
Gordon-Flesch Company, Inc.
03.2012 - 03.2015
BACHELOR OF ARTS (B.A.) - Merchandising/Marketing Management
Illinois Institute of Art
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