Carolyn Hanny Gilbert
Clinical Specialist | Clinical Education & Provider Engagement
Denver
Summary
Clinical specialist and registered nurse with 25+ years of experience supporting physicians, patients, and healthcare teams across device, hospital, and outpatient settings. Background includes advanced heart failure, VAD therapy, physician education, workflow integration, and national clinical support. Known for building strong provider relationships, leading clinical education, and supporting adoption of complex healthcare solutions. Additional experience in women’s health, perimenopause-focused nurse coaching, and patient-centered education.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Clinical Intelligence Specialist
Tandem
10.2025 - Current
- Improved the accuracy of intelligence assessments by cross-referencing multiple sources and databases.
- Collaborated with inter-agency partners to share pertinent intelligence findings and strengthen overall situational awareness.
- Developed SOPs
- Trained new analysts on best practices for analysis techniques, increasing overall team efficiency.
- Streamlined intelligence reporting processes, resulting in more timely and accurate dissemination of information.
- Assisted in the design and implementation of an internal knowledge management system to facilitate easier access to relevant information for all team members.
Clinical Nurse Coordinator
U.S. Embassy Budapest MED Unit
05.2022 - 09.2023
- Coordinated outpatient care for U.S. diplomats and dependents in an international medical setting
- Built relationships with local physicians, specialists, and referral networks to support continuity of care
- Identified and coordinated trusted physician resources within a healthcare system and language unfamiliar to patients
- Coordinated medical evacuations and specialty referrals for urgent and complex cases
- Developed and led community education initiatives and health-focused lunch-and-learn programs
- Managed telemedicine, ordering, and clinical operations across multiple care settings
Registered Nurse
American International School Budapest (AISB)
03.2024 - 07.2025
- Managed student health services and acute care needs within an international school setting
- Coordinated compliance with Hungarian health requirements, including student well visits and immunization tracking
- Developed workflows and documentation systems to support regulatory compliance and care coordination
- Supported health education and communication with students, parents, and faculty
VAD Clinical Specialist Consultant
Thoratec (acquired by Abbott)
01.2010 - 10.2015
- Supported implant centers across multiple territories in an on-call, field-based clinical role
- Built relationships with physicians, surgeons, coordinators, and clinical teams to support clinical adoption and patient care
- Delivered clinician education, procedural support, and device training during VAD implantation
- Provided urgent troubleshooting and clinical support for device and patient issues across multiple sites
- Partnered with clinical teams to improve workflow integration and continuity of care
Advanced Heart Failure/VAD Clinical Coordinator
Inova Fairfax Hospital
01.2012 - 10.2015
- Coordinated full lifecycle of VAD therapy from implant through long-term management
- Managed transplant workflows and multidisciplinary coordination across high-acuity teams
- Completed UNOS heart and lung listing coordination and donor management activities
- Participated in donor heart screening and transplant call coordination
- Identified workflow gaps and improved care delivery
- Supported continuity of care for complex cardiac patients and families
- Built strong relationships with patients and families for optimized care satisfaction.
Lead VAD Clinical Coordinator
MedStar Washington Hospital Center
01.2009 - 01.2012
- Directed Joint Commission-certified VAD program
- Led QA/QI initiatives, clinician education, and workflow standardization
- Designed and led an advanced VAD training program for clinicians and EMS
- Supported VAD implantation procedures with sterile device preparation
- Implemented driveline dressing protocol improvements to strengthen consistency and patient care
- Collaborated with finance and industry partners to improve billing workflows and reduce program-related costs
VAD Clinical Coordinator
Intermountain Medical Center
05.2006 - 07.2008
- Supported device implantation, patient education, and emergency response
- Prepared VAD systems for implantation in the OR using sterile technique
- Developed driveline dressing protocol improvements based on infection prevention needs
- Traveled with patients to home communities to train caregivers, physicians, and EMS teams
- Led community education and outreach related to VAD therapy and emergency response preparedness
Education
Bachelor of Science - Nursing
Brigham Young University
Idaho 05.2001 -
Associate of Science - Nursing
Ricks College
Idaho 05.2001 -
Board Certified (eligible) - Coaching
Integrative Nurse Coach Academy (INCA)
Remote 05.2001 -
Skills
- Provider & Patient Education Clinical Field Support
- QA/QI & Regulatory Readiness HIPAA Compliance
- Provider Engagement
- Clinical Adoption & Workflow Integration
- Community Education & Outreach
- Women’s Health & Clinical Diagnostics
- Advanced Heart Failure & VAD Therapy
- Cross-functional Collaboration Salesforce
Certification
RN, Compact (active)
Timeline
Clinical Intelligence Specialist
Tandem
10.2025 - Current
Registered Nurse
American International School Budapest (AISB)
03.2024 - 07.2025
Clinical Nurse Coordinator
U.S. Embassy Budapest MED Unit
05.2022 - 09.2023
Advanced Heart Failure/VAD Clinical Coordinator
Inova Fairfax Hospital
01.2012 - 10.2015
VAD Clinical Specialist Consultant
Thoratec (acquired by Abbott)
01.2010 - 10.2015
Lead VAD Clinical Coordinator
MedStar Washington Hospital Center
01.2009 - 01.2012
VAD Clinical Coordinator
Intermountain Medical Center
05.2006 - 07.2008
Bachelor of Science - Nursing
Brigham Young University
05.2001 -
Associate of Science - Nursing
Ricks College
05.2001 -
Board Certified (eligible) - Coaching
Integrative Nurse Coach Academy (INCA)
05.2001 -