Carolina Hernández Durán
Bogotá,DC
Summary
Detail-oriented administrative professional with experience in executive support, data entry, and client advisory roles. Skilled in managing documentation, coordinating tasks, and handling sensitive information with accuracy and discretion. Comfortable working remotely, supporting teams and clients with clear communication, organization, and reliability in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Museum Guide
Gold Museum
Bogotá, DC
07.2016 - 12.2025
- Delivered engaging, structured tours to international visitors, translating complex historical content into clear, compelling narratives.
- Answered in-depth questions and adapted explanations to diverse audiences.
- Led educational workshops, fostering cultural awareness, and learning.
- Contributed to the design of new tour routes to improve visitor engagement and flow.
- Demonstrated strong public speaking, storytelling, and communication skills.
Property Appraiser
Self-employed
Bogotá, DC
06.2014 - 06.2016
- Conducted residential and commercial property appraisals.
- Analyzed market data and comparable properties to produce accurate valuation reports.
- Delivered client-focused appraisal solutions as an independent professional.
Freelance Real Estate Sales Advisor
BYNE S.A
Bogotá, DC
06.2012 - 06.2014
- Advised clients on property options aligned with their financial and lifestyle objectives.
- Managed property availability and coordinated viewings to support effective sales processes.
- Supported transaction processes with accuracy, professionalism, and attention to detail.
Executive Assistant to the General Manager
Morrison Hotel & Estelar Suites Jones Hotel
Bogotá, DC
04.2008 - 11.2011
- Managed correspondence and communications on behalf of the General Manager, ensuring timely and professional responses.
- Coordinated cross-department communication to support efficient daily operations.
- Assisted in the preparation of management reports and presentations.
- Organized meeting agendas and provided administrative support for internal and external meetings.
- Prepared and reviewed documents including memos, emails, letters, and reports.
- Maintained strict confidentiality of sensitive information and business matters.
- Created and maintained organized digital and physical filing systems for company records and documentation.
Education
Tourism Management
Politecnico Grancolombiano
Bogota08-2003
Skills
- Administrative support
- Data entry
- Client advisory
- Document management
- Customer communication
- Attention to detail
- Time management
- Remote work
Languages
Spanish
Native
Native
English
Upper Intermediate (B2)
B2
Timeline
Museum Guide
Gold Museum
07.2016 - 12.2025
Property Appraiser
Self-employed
06.2014 - 06.2016
Freelance Real Estate Sales Advisor
BYNE S.A
06.2012 - 06.2014
Executive Assistant to the General Manager
Morrison Hotel & Estelar Suites Jones Hotel
04.2008 - 11.2011
Tourism Management
Politecnico Grancolombiano