Carolina Bartenhagen
Self-employeed
Fort Collins
2
Languages
12
years of professional experience
Bilingual (English/Spanish) professional with a Bachelor's Degree in Psychology and over six years of experience in customer service, administrative support, and community engagement. Skilled in record keeping, scheduling, communication, conflict resolution, and handling confidential information with discretion. Proficient in Microsoft Office, Excel, Google Workspace, email communication, and digital tools. Recognized for strong interpersonal skills, reliability, and the ability to work effectively with diverse populations. Seeking to contribute strong organizational and customer service skills as a Library Associate.
Work History
Independent Childcare Provider
1 Year 7 Months- Designed engaging educational activities to promote child development and learning.
- Implemented effective behavioral management strategies to ensure a safe environment.
- Developed individualized care plans tailored to each child's needs and preferences.
- Maintained open communication with parents to provide updates on child progress.
- Handled confidential family information with discretion and professionalism.
- Supported children’s emotional, social, and developmental needs through consistent care and guidance
Au Pair
2 Years- Coordinated daily activities and schedules for multiple children to ensure structured routines.
- Developed engaging educational activities to host kids' learning and development.
- Implemented effective communication strategies with host family to address needs and expectations.
- Assessed children's progress and adapted care strategies to support individual growth.
- Provided full-time childcare support for host family in a multicultural environment.
- Coordinated transportation, schedules, meals, and daily activities for children.
- Adapted quickly to new environments while maintaining professionalism and reliability.
- Strengthened cross-cultural communication and conflict-resolution skills.
Server and Assistant Manager
7 Years 6 Months- Delivered exceptional customer service in high-volume coffee shop environment.
- Collaborated with team to streamline order processing, enhancing efficiency.
- Managed daily inventory levels, ensuring product availability and freshness.
- Provided customer service and handled customer inquiries.
- Processed cash and electronic payments accurately.
- Assisted with employee scheduling and daily task coordination.
Clinical Psychology Intern
5 Months- Supported children’s emotional, behavioral, and developmental needs through individual and family-focused interventions.
- Maintained accurate case notes, documentation, and progress records while protecting client confidentiality.
- Collaborated with families, educators, and healthcare professionals to support child well-being.
- Conducted observations, assessments, and therapeutic activities in structured clinical or educational settings.
- Demonstrated strong interpersonal, communication, and problem-solving skills in sensitive situations.
Education
Bachelor of Science - Psychology
Skills
Child supervision
Supervision management
Child development
Emotional development
Development support
Age-appropriate activities
Problem-solving
Coordination and teamwork
Punctual and reliable
Caring and responsible
Friendly and respectful
Caring approach
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Independent Childcare Provider
Self-employeed
01.2025 - CurrentRead More
Au Pair
Cultural Care Au Pair, USA - Au Pair
12.2021 - 12.2023Read More
Clinical Psychology Intern
Universidad Pedagógica Y Tecnológica De Colombia
12.2020 - 05.2021Read More
Server and Assistant Manager
Family-Owned Coffee Shop
04.2014 - 10.2021Read More
Universidad Pedagogica Y Tecnologica De Colombia
Bachelor of Science from Psychology
Read More