With around 24 years of experience as an Accomplished Housekeeping Cleaner with a proven track record at Holiday Inn Express Hotel Suites and the like. Expert in stain removal and guest relations, ensuring 100% satisfaction. Adept at maintaining pristine environments through effective sanitization procedures and exceptional communication skills. Focused on delivering superior service and enhancing guest experiences with attention to detail and a customer-oriented approach. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Reliable housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry, and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
4
4
years of professional experience
Work History
Housekeeping Cleaner
Holiday Inn Express Hotel Suites
06.2022 - Current
Disposed of trash and recyclables each day to avoid waste buildup.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Dusted picture frames and wall hangings with cloth.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Adhered to professional house cleaning checklist.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Verified cleanliness and organization of storage areas and carts.
Operated electronic backpack vacuums and floor sweepers.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Handled requests for extra linens, toiletries and other supplies.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Returned emptied garbage receptacles to proper locations.
Ran special errands, including retrieving dry cleaning.
Completed special housekeeping actions such as turning mattresses on set schedule.
Sorted, laundered and put away various laundry items.
Rotated linens in storerooms and replenished when supplies ran low.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Hang, cleaned and rehung draperies to maintain freshness.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Changed bed linens and collected soiled linens for cleaning.
Polished fixtures to achieve professional shine and appearance.
Cleaned the front desk.
Custodial in housekeeping cleaning throughout the entire premises.
Education
High School Diploma -
Liceo San Jose
Barahona, Dominican Republic
06-1987
Skills
Sanitization procedures, infection control, and surface disinfection
Chemical handling, hazardous chemical training, and safe cleaning with chemicals
Mopping, sweeping, and vacuuming (including back-pack vacuum operation)
Window, glass, and interior window washing
Restroom detailing, cleaning bathrooms, and deep cleaning
Laundry management, sorting and washing laundry, folding clean laundry, and linen/towel replenishment
Dusting furniture, ceiling fan cleaning, and general dusting
Basic maintenance, appliance maintenance, and building maintenance
Quality assurance controls and product knowledge
Customer service-focused, customer-oriented, guest relations, and hospitality background
Exceptional time management, multitasking, organization, and complex problem-solving
FLUENT IN SPANISH; polite in English; excellent oral and written communication