CARMELA Delgado
Denver
Summary
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Process Improvement Specialist
Children's Hospital Colorado
07.2023 - Current
- Improved process efficiency by identifying bottlenecks and implementing strategic solutions.
- Evaluated current processes to develop improvement plans.
- Conducted root cause analysis to diagnose issues in existing processes, enabling targeted improvements for maximum impact.
- Facilitated change management efforts, ensuring smooth transitions during the implementation of new processes and systems.
- Streamlined workflow for increased productivity through thorough analysis and optimization of procedures.
- Led process mapping initiatives, resulting in a comprehensive understanding of current state workflows and areas for improvement.
Registered Nurse Care Coordinator
Children's Hospital Colorado
05.2022 - 07.2023
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care. Managed provider empanelment for over 600 medically complex Special Care Patients.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Empowered caregivers of complex medical need patients by educating, providing supportive documentation, and advocacy to ensure gaps in care are identified and addressed.
- Utilized Epic Healthy Planet for accurate documentation, analyzed assessment data to create nursing diagnosis and outcomes identification. Communicated effectively with patient care team members and community partners . Utilized dashboards to identify ED/IP visits for follow up, address gaps.
Ambulatory Registered Nurse
Children's Hospital Colorado Anschutz Medical Campus, Aurora
10.2021 - 05.2022
- Lead COVID Vaccine Clinic at Anschutz campus. Vaccinated over hundreds of patients, staff, and families. Improved patient well-being by offering advice on preventive health measures.
- Educated patients, families and caregivers about conditions and treatments.
- Observed and assessed patients to identify concerning symptoms.
- Adhered to strict safety measures by carefully determining proper dosages before administering medications.
- Mentor, train, and supervise medical assistants and RN's in vaccine clinic
- Nephrology clinic RN, checked in patients, Epic ambulatory documentation, and provided education for home blood pressure monitors.
Registered Nurse, Emergency Department
Children's Hospital Colorado
11.2006 - 10.2021
- Performed as charge nurse for 13 bed emergency room and inpatient unit.
- Accurately document all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
- Increased coordination of patient care with providers, registered nurses, respiratory therapist, and social work, through accurate EHR documentation and effective communication.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
- Provided comprehensive data on patient care, hospital procedures and nursing best practices.
- Demonstrated and instructed patients and family members on proper protocols for home maintenance and care after discharge.
- Contributed to Epic committees in effort to promote standardize practices and procedures across hospital-wide nursing stations.
- Evaluated charting procedures for adherence to best practices.
- Coordinated nursing care for patients and participated in patient and family education.
- Identified and assisted with opportunities for performance improvement activities on unit and with other service areas.
Registered Nurse
St Joseph's Hospital
01.2003 - 11.2006
- Evaluated patient care needs, prioritized treatment and maintained patient flow for adult and pediatric population of 24-bed medical surgical floor.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
Education
Master of Science - Nursing Informatics
Grand Canyon University
Phoenix, AZ04.2022
BSN - Nursing
Grand Canyon University
Phoenix, AZ2019
Associate of Science - Nursing
Community College of Denver
Denver, CO2003
Skills
- Quality and safe patient care delivery
- Strong clinical judgement
- Professional bedside manner
- Clinical process knowledge
- Culturally sensitive
- Committed to excellent nursing
- Workflow processes
- Patient care delivery
Accomplishments
- Nominated for Nursing Excellence for leadership by peers
- Mentor staff nurses to provide top-quality patient care.
- Maximized patient satisfaction by cultivating strong communication initiatives regarding care, medication, and treatments.
- Lead EPIC Refuel go-live and unit informatics resource liaison.
Certification
- Registered Nurse in Colorado, License number 164394, 2003-present
- BLS certified
- Certified Pediatric Nurse
Professional Organizations
The American Nursing Informatics Association (ANIA)
References
Available upon request.
Timeline
Process Improvement Specialist
Children's Hospital Colorado
07.2023 - Current
Registered Nurse Care Coordinator
Children's Hospital Colorado
05.2022 - 07.2023
Ambulatory Registered Nurse
Children's Hospital Colorado Anschutz Medical Campus, Aurora
10.2021 - 05.2022
Registered Nurse, Emergency Department
Children's Hospital Colorado
11.2006 - 10.2021
Registered Nurse
St Joseph's Hospital
01.2003 - 11.2006
Master of Science - Nursing Informatics
Grand Canyon University
BSN - Nursing
Grand Canyon University
Associate of Science - Nursing
Community College of Denver
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