Carlos Mario Jaramillo Henao
Dosquebradas,RIS
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
5
5
years of professional experience
Work History
Team Leader
CM group Corporation
Pereira, Risaralda
11.2020 - Current
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Identified needs of customers promptly and efficiently.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Reviewed completed work to verify consistency, quality and conformance.
Auxiliary Teacher
Santa Sofia
Dosquebradas, Risaralda
01.2019 - 11.2023
- Followed established lesson plans to continue learning trajectory.
- Operated computers or audio-visual aids to supplement class presentations.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Prepared objectives and outlines for courses of study.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
Wait Staff Member
Sr patata
Pereira, Risaralda
07.2020 - 11.2020
- Responded to ad hoc cleaning duties at end of shift.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Greeted customers, answered questions and recommended specials to increase profits.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Education
Bachelor of Science - Education
12-2021
- Student Organization or Club TuCreas Member
Technician - Consumer Economics
11-2016
Skills
- Digital Marketing
- Photoshop
- Social Networks
- Quality Improvement
- Team Supervision
- Work Planning
- Technical Support
- Mentoring
- Client Support
- Leadership
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
French
Beginner
A1
Portuguese
Beginner
A1
Volunteer
Volunteer at the 2016 FIDES Coffee Olympics
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Leader - CM group Corporation
11.2020 - Current
Wait Staff Member - Sr patata
07.2020 - 11.2020
Auxiliary Teacher - Santa Sofia
01.2019 - 11.2023
Universidad Tecnológica De Pereira - Bachelor of Science, Education
SENA - Technician, Consumer Economics
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