Carlos Alejandro Perez Ceron
Senior Site Reliability Engineer (SRE) | Reliability, Cost & Cloud Governance
Bogota
Summary
Senior Site Reliability Engineer with 11 years of experience spanning IT operations, cloud engineering, and reliability leadership in enterprise and cloud-native environments. Specialized in designing reliable, scalable systems while controlling cloud costs through FinOps-aligned practices. Strong background in incident management, observability, Kubernetes platforms, automation, and cloud financial optimization across AWS, Azure, and GCP. Proven ability to reduce outages, stabilize platforms, and prevent cost overruns by integrating reliability engineering with cost governance.
Overview
11
11
years of professional experience
Work History
Head of IT & AI
WPP
04.2023 - Current
- Defined reliability and operational governance strategies across multi-cloud environments, balancing availability, performance, and cost efficiency.
- Led incident management processes and operational reviews, aligning system reliability with business impact and financial risk.
- Integrated FinOps principles into reliability planning, ensuring uptime improvements did not introduce uncontrolled cloud spend.
- Established observability and reporting frameworks to provide leadership visibility into system health, reliability trends, and cost drivers.
- Coordinated cross-functional teams to align reliability goals, security controls, and budget constraints.
Information Technology Operations Lead
Teleperformance
03.2022 - 03.2023
- Owned platform reliability and availability for critical IT services while managing cloud cost optimization initiatives.
- Implemented operational governance practices aligned with SRE principles, including incident response, root cause analysis, and service stability reviews.
- Balanced reliability requirements with budget constraints, preventing over-provisioning and unnecessary cloud spend.
- Led infrastructure automation initiatives using Terraform and Ansible to improve consistency, reduce incidents, and optimize resource usage.
- Collaborated with vendors and internal teams to improve service reliability and cost predictability.
Senior Operations Systems Engineer
Linio Group
07.2021 - 03.2022
- Supported highly available e-commerce platforms running on Kubernetes and cloud-native architectures.
- Contributed to reliability improvements through monitoring, incident response, and performance optimization initiatives.
- Worked with platform teams to align Kubernetes scaling, autoscaling, and resource allocation with cost and reliability objectives.
- Supported cloud cost optimization initiatives by identifying inefficiencies impacting both uptime and spend.
Operations Support System Engineer
Telefónica
11.2020 - 07.2021
- Automated monitoring and operational workflows to reduce incident frequency and improve system stability.
- Supported large-scale infrastructure environments with focus on reliability, observability, and operational efficiency.
- Applied anomaly detection concepts to identify abnormal system behavior affecting performance and cost.
- Participated in governance and compliance initiatives related to operational risk and service continuity.
Senior Systems Analyst
Cencosud S.A.
06.2019 - 10.2020
- Designed and supported scalable cloud solutions with emphasis on availability, disaster recovery, and business continuity.
- Contributed to reliability and capacity planning activities aligned with operational risk management.
- Automated infrastructure workflows to reduce manual errors and improve platform stability.
- Supported performance optimization initiatives across AWS and Azure environments.
Systems Analyst
Banco De Occidente
10.2018 - 06.2019
- Supported critical banking systems with focus on uptime, security, and operational reliability.
- Participated in risk and incident analysis with emphasis on minimizing service disruption.
- Supported cloud adoption initiatives with reliability and continuity considerations
Earlier Career Finops & Systems Analyst
Colombian National Army · Rappi · Mercadería Justo
10.2014 - 10.2018
- Built strong foundations in incident management, monitoring, infrastructure operations, and troubleshooting.
- Supported mission-critical systems requiring high availability and rapid incident resolution.
Education
Linux Essentials
Cisco
United StatesNDG Linux Unhatched
Cisco
United StatesSystems Engineer
Corp Unificada Nacional De Educación Superior
Bogota 05.2001 -
FinOps Certified Engineer
FinOps Foundation
United States 05.2001 -
Cloud Computing
Google
United StatesMicrosoft Certified: Azure
Microsoft
United StatesSite Reliability Engineering: Measuring And Manage
Google
United StatesIBM Systems And Solutions Architect
IBM
United StatesSkills
- Cloud Cost Optimization (AWS, Azure, GCP)
- FinOps Practices & Governance
- Budget Forecasting & Variance Analysis
- Cost Allocation & Tagging Strategies
- Reserved Instances & Savings Plans
- Cloud Cost Anomaly Detection
- Multi-Cloud Cost Management
- Unit Economics & Cost Modeling
- Executive Cost Reporting
- Stakeholder Management (Finance & Engineering)
- Cloud Governance & Guardrails
- Automation for Cost Visibility (Python)
- Cloud Financial Risk Management
- IT Investment Strategy
Timeline
Head of IT & AI
WPP
04.2023 - Current
Information Technology Operations Lead
Teleperformance
03.2022 - 03.2023
Senior Operations Systems Engineer
Linio Group
07.2021 - 03.2022
Operations Support System Engineer
Telefónica
11.2020 - 07.2021
Senior Systems Analyst
Cencosud S.A.
06.2019 - 10.2020
Systems Analyst
Banco De Occidente
10.2018 - 06.2019
Earlier Career Finops & Systems Analyst
Colombian National Army · Rappi · Mercadería Justo
10.2014 - 10.2018
Systems Engineer
Corp Unificada Nacional De Educación Superior
05.2001 -
FinOps Certified Engineer
FinOps Foundation
05.2001 -
Linux Essentials
Cisco
NDG Linux Unhatched
Cisco
Cloud Computing
Google
Microsoft Certified: Azure
Microsoft
Site Reliability Engineering: Measuring And Manage
Google
IBM Systems And Solutions Architect
IBM