Office
Carlos Rueda
Biomedical Engineer
Bogotá
Summary
Highly skilled Biomedical Engineer, with exceptional critical thinking and communication abilities. Proven experience in designing and analyzing solutions, for complex medical and biological problems. Adept at evaluating safety and efficiency, ensuring optimal outcomes. Focused on leveraging diverse disciplines to develop cutting-edge products. Utilizes data analytics and in-depth knowledge of the field to continuously refine and innovate designs. Highly technical and solution-oriented with a meticulous approach. Detail-oriented team player with strong organizational skills. Adept at managing multiple projects concurrently with precision. Seeking a full-time position that offers intellectual challenges and utilizes interpersonal skills, excellent time management, and problem-solving expertise.
Overview
5
5
years of professional experience
2
2
Languages
5
5
years of post-secondary education
Work History
Virtual Medical Assistant
Apollo XCM
09.2023 - Current
- Scheduled appointments, registered patients.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Implemented care and efficiency improvements to support and enhance office operations.
- Delivered support to medical staff in completion of patient paperwork.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
Customer Service Representative
Capital One (Concentrix Cvg Customer Management)
11.2022 - 07.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
Assistive Technology Tutor
Universidad Del Rosario
03.2022 - 05.2022
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Researcher
Universidad Del Rosario
02.2022 - 05.2022
- Collaborated with leadership team to identify relevant questions and determine best methods of collection.
- Wrote research papers, reports, reviews, and summaries regarding materials in biomedical applications.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Gathered and organized information for research purposes.
Algorithm and Programming Tutor
Escuela Colombiana De Ingeniería Julio Garavito
02.2019 - 04.2019
- Supported students with helpful study habits and exam strategies.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Artificial Intelligence
Universidad Del Rosario
Bogotá 02.2024 - 07.2024
Bachelor - Biomedical Engineering
Universidad Del Rosario
Bogotá 02.2017 - 10.2022
Bachelor - Biomedical Engineering
Escuela Colombiana De Ingeniería Julio Garavito
Bogotá 02.2017 - 10.2022
Skills
Data Analytics
Cross-Functional Communication
Strategic Planning
Complex Problem-Solving
Research and Analysis
HIPAA Compliance
Patient-Focused Care
Patient Flow Management
Customer Relationship Management (CRM)
EMR / EHR
CPR
First Aid
Software
Python
Matlab
Adobe Illustrator
Interests
Biking
Fishing
Hiking
Cooking
Timeline
Artificial Intelligence
Universidad Del Rosario
02.2024 - 07.2024
Virtual Medical Assistant
Apollo XCM
09.2023 - Current
Customer Service Representative
Capital One (Concentrix Cvg Customer Management)
11.2022 - 07.2023
Assistive Technology Tutor
Universidad Del Rosario
03.2022 - 05.2022
Researcher
Universidad Del Rosario
02.2022 - 05.2022
Algorithm and Programming Tutor
Escuela Colombiana De Ingeniería Julio Garavito
02.2019 - 04.2019
Bachelor - Biomedical Engineering
Universidad Del Rosario
02.2017 - 10.2022
Bachelor - Biomedical Engineering
Escuela Colombiana De Ingeniería Julio Garavito
02.2017 - 10.2022