Carlos Rodriguez
Computer Systems Engineer
Summary
Result-orientated project team leader with more than 30 years of experience covering project and product management including, developing, implementing and supporting complex software products.
During the last 5 years I have leaded software development projects as a Scrum Master leading IT teams to complete, accomplish and deliver projects using Agile project management techniques. Supervised teams in charge of implementing projects for different types of clients and business.
Expert at all agile - Scrum, Kanban, Jira and software development life cycle (SDLC). Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
1
1
Language
Work History
Team Leader
Pragma
Medellin, Antioquia
04.2022 - 10.2022
- Created and managed project plans, timelines and budgets.
- Conducted regular reviews of operations and identified areas for improvement.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
Project Manager
Softwareone
Medellin, Antioquia
02.2020 - 04.2022
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
- Planned, designed, and scheduled phases for large projects.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Negotiated and managed third-party contracts related to project deliverables.
- Provided detailed project status updates to stakeholders and executive management.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Project Manager
Lars Courier
Bogotá, Cundinamarca
02.2015 - 11.2019
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Monitored project progress, identified risks and took corrective action as needed.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Analyzed project performance data to identify areas of improvement.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
Technical Project Manager
Naxos Projects
Cali, Valle del Cauca
08.2004 - 09.2014
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Served as technical liaison, supporting engineering, management, procurement, sales and marketing, quality assurance and supply base.
- Communicated project plans and progress to key stakeholders and project contributors.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Developed and implemented project plans and budgets to ensure successful execution.
- Identified plans and resources required to meet project goals and objectives.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed projects from procurement to commission.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Prepared and submitted project invoices for review and approval.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Facilitated workshops to collect project requirements and user feedback.
- Provided detailed project status updates to stakeholders and executive management.
Sales Consultant
Opencard
Bogotá, Cundinamarca
02.2004 - 07.2004
- Created detailed sales presentations to communicate product features and market data.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stayed knowledgeable on latest credit card software innovations and technological advancements through continuous training.
- Presented credit card software using interactive materials such as videos, charts and slideshows.
Product Manager
Fisa Banking Systems
Quito, Provincia de Pichincha
09.2002 - 12.2003
- Prioritized roadmap in order to achieve product goals and metrics.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Coordinated project planning and execution with team members and team leads.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Consulted with buyers to determine projected demand for products and services.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Monitored market trends and competitor performance to update promotional strategies.
- Liaised with clients to better understand business needs and current market landscape.
Product Consultant
Misys Bankin Systems
Dublin, Dublin
11.1998 - 07.2001
- Demonstrated products to help customers try out offerings before making purchases.
- Assisted customers with product needs
- Established long term customer relationships by using effective communication and active listening skills.
- Worked directly with stakeholders and customers to understand competitive landscape.
- Sought ways to improve processes and services provided.
- Cross-trained and provided backup support for organizational leadership.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained staff on operating procedures and company services.
Technology Manager
Cooperativa Financiera Solidarios
Cali, Valle del Cauca
09.1994 - 12.1998
- Managed implementation of new technological improvements resulting in increased efficiency.
- Developed suggestions for technical process improvements to optimize resources.
- Provided leadership and support for IT department.
- Recruited and trained IT team members.
- Analyzed company processes to determine outsourcing feasibility.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Installed system updates to address vulnerabilities and reduce security issues.
- Assessed business requirements to create focused solutions.
- Enhanced interfaces to promote better functionality for users.
- Organized system operating procedures to strengthen controls.
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Presented business leaders with ROI estimations to drive project planning.
- Researched and adopted new technologies to add value to existing offerings.
Information Systems Auditor
Riopaila - Central Castilla
Cali, Valle del Cauca
02.1991 - 09.1991
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Trained new employees on accounting principles and company procedures.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Identified legal tax savings and recommended ways to improve profits.
- Prepared working papers, reports and supporting documentation for audit findings.
Information Technology Manager
Banco Central Hipotecario
Cali, Valle del Cauca
04.1987 - 11.1990
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs. in savings.
- Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
- Researched and recommended innovative and automated approaches to routine tasks.
- Actively led training, mentoring and continuous development for staff.
Education
Bachelor of Science - Computer Science And Programming
Universidad Distrital Francisco Jose De Caldas
Bogotá, Colombia 02.1982 - 12.1986
Skills
Client Service
undefinedCertification
Scrum Master Certified, VMEDU, November 2022
Timeline
Team Leader
Pragma
04.2022 - 10.2022
Project Manager
Softwareone
02.2020 - 04.2022
Project Manager
Lars Courier
02.2015 - 11.2019
Technical Project Manager
Naxos Projects
08.2004 - 09.2014
Sales Consultant
Opencard
02.2004 - 07.2004
Product Manager
Fisa Banking Systems
09.2002 - 12.2003
Product Consultant
Misys Bankin Systems
11.1998 - 07.2001
Technology Manager
Cooperativa Financiera Solidarios
09.1994 - 12.1998
Information Systems Auditor
Riopaila - Central Castilla
02.1991 - 09.1991
Information Technology Manager
Banco Central Hipotecario
04.1987 - 11.1990
Bachelor of Science - Computer Science And Programming
Universidad Distrital Francisco Jose De Caldas
02.1982 - 12.1986
Scrum Master Certified, VMEDU, November 2022
Scrum Product Owner Certified, VMEDU, January 2023
Scrum Developer Certified, VMEDU, December 2022
Azure AZ-400, Microsoft, September 2021
Digital Marketing, Comfenalco, May 2022rame]
Jira - Project Management, Udemy. October 2022
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