Carlos Rico
Colorado Springs
Summary
Self-directed and motivated professional with a strong work ethic and the ability to manage varied responsibilities in fast-paced environments. Continuously seeks opportunities to improve operational efficiency and contribute to team performance. Resourceful and adaptable, with a commitment to learning new skills to address challenges effectively and professionally. Known for punctuality, reliability, and teamwork, with practical training in basic equipment maintenance and repair.
Overview
4
4
years of professional experience
Work History
Material Handler/Quality Control Inspector
Western Steel
07.2025 - Current
- Provided excellent customer service by greeting clients, processing phone and in-person orders, and recommending alternative products to meet customer needs.
- Operated heavy machinery including cutting saw, metal muncher, and crane to prepare, customize, and fulfill steel orders safely and efficiently.
- Gathered, bundled, and organized steel materials for customer pickup, ensuring accuracy, quality, and timely order fulfillment.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Delivery Driver
GoPuff
03.2025 - 06.2025
- Delivered food orders promptly using navigation tools to ensure timely and accurate deliveries.
- Maintained high customer satisfaction through professional interactions and careful handling of orders.
- Tracked orders, payments, and delivery confirmations independently using mobile platforms.
Assistant Manager
Ace Hardware
11.2024 - 02.2025
- Assisted in developing and implementing store policies to improve operations.
- Conducted employee evaluations and provided actionable feedback for professional growth.
- Contributed to sales strategy planning to drive revenue and customer satisfaction.
Assistant Manager
Circle K Gas Station
08.2021 - 10.2024
- Conducted store audits to ensure compliance with corporate standards.
- Oversaw store opening procedures and managed daily paperwork and team coordination.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
GED -
Workforce Solutions
El Paso07.2016
Skills
- Equipment safety
- Pallet assembly
- Shipping operations
- Warehouse operations/safety
- Forklift operations
- QC
- Warehouse organization
- Material handling/storage
- Customer relationship management (CRM)
- Teamwork and collaboration
- Inventory reporting
- Operations support
Languages
English
Timeline
Material Handler/Quality Control Inspector
Western Steel
07.2025 - Current
Delivery Driver
GoPuff
03.2025 - 06.2025
Assistant Manager
Ace Hardware
11.2024 - 02.2025
Assistant Manager
Circle K Gas Station
08.2021 - 10.2024
GED -
Workforce Solutions