Summary
Overview
Work History
Education
Skills
Websites
Interests
Hobbies
Timeline
Generic
Carlos Mesa

Carlos Mesa

Music Producer / Electronic Music DJ / Events Booker
Bogotá,DC

Summary

Dynamic professional with a prolific emerging career in the Music Industry, passionate about music overall, teamwork, creating valuable networks, excellent communication skills, charismatic, patient and always looking forward to keep learning and breaking self-boundaries.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Professor

DNA Music
07.2022 - 01.2024
  • Mentored and supervised graduate students, providing valuable guidance for thesis work, research projects, and professional development.
  • Evaluated student progress using both formative and summative assessments to provide targeted feedback for continuous improvement.
  • Developed innovative teaching methods tailored to diverse learning styles, enhancing student comprehension and success rates.
  • Used different learning modes and types of technology to engage students in achieving learning outcomes.
  • Provided students with constructive, encouraging and corrective feedback.
  • Created dynamic learning environment that valued instructor and student interaction.
  • Identified research opportunities for students, assisting with gathering data and drawing conclusions for projects.
  • Increased course relevance by incorporating real-world examples and case studies into lesson plans.
  • Demonstrated strong interpersonal and communication skills, resulting in clear subject matter discussion with students.
  • Facilitated cross-disciplinary learning opportunities for students by collaborating with colleagues from other departments.
  • Enhanced student understanding by designing interactive and engaging lectures.
  • Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
  • Evaluated and supervised student activities and performance levels to provide reports on academic progress.
  • Incorporated instructional technologies in course delivery for both in-class and online instruction.
  • Created materials and exercises to illustrate application of course concepts.
  • Taught diverse student population by employing various learning styles and abilities.

Customer Service Representative

Teleperformance Colombia
03.2021 - 07.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Booker, Electronic Music Events Promoter

Helheim Collective
06.2020 - Current
  • Streamlined booking procedures, reducing time spent on administrative tasks.
  • Improved overall customer satisfaction by efficiently managing reservations and bookings.
  • Enhanced guest experience with personalized recommendations for local attractions and events based on individual preferences.
  • Collaborated with other departments to guarantee seamless coordination in accommodating special requests and needs of guests.
  • Provided valuable input on marketing strategies to target new audiences, leading to an increase in bookings from diverse demographics.
  • Played a key role in increasing occupancy rates with proactive sales efforts targeting under-booked periods or low seasons.
  • Reduced booking errors by implementing a thorough cross-checking system for all reservations.
  • Maintained accurate records of promotional events and customer interactions.
  • Collaborated with marketing team to create and implement promotional campaigns.
  • Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.
  • Provided exceptional customer service to drive satisfaction.
  • Developed creative displays and signage to draw customers to products.
  • Developed and executed promotional campaigns to drive brand awareness and sales.
  • Monitored industry trends and competitor activities to maintain a competitive edge in pricing strategies and services offered.
  • Ensured accurate record-keeping through diligent data entry and management in booking software systems.
  • Managed high volume of incoming calls and inquiries, ensuring prompt assistance to potential clients.
  • Negotiated contracts with corporate clients resulting in profitable long-term business partnerships.

DJ

Ethereon DJ
07.2019 - Current
  • Customized DJ equipment configurations based on individual event requirements and space restrictions.
  • Promoted events through social media channels, resulting in increased attendance and visibility for the DJ brand.
  • Maintained up-to-date knowledge of music trends and popular genres to stay ahead of market demand.
  • Improved event atmosphere by curating tailored playlists for a diverse range of clients and venues.
  • Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
  • Mentored aspiring DJs by sharing industry insights and technical skills through workshops or one-on-one sessions.
  • Enhanced audience engagement by incorporating interactive elements and innovative mixing techniques during live performances.
  • Synchronized lighting effects with musical elements, enhancing visual appeal during performances.
  • Collaborated with event planners to ensure seamless entertainment transitions and overall guest satisfaction.
  • Developed personalized branding strategies, elevating professional image and attracting a wider audience base.
  • Received positive feedback from clients leading to referrals increasing overall booking opportunities.
  • Managed sound equipment setup and breakdown, ensuring optimal audio quality for each performance venue.
  • Expanded client base through consistent networking efforts at industry events and conferences.
  • Showcased versatility across various genres catering to diverse audiences and adapting to different event themes.
  • Coordinated with other vendors at events to ensure seamless integration of audiovisual components into the overall experience.
  • Negotiated contracts with venues and clients securing mutually beneficial agreements for all parties involved.
  • Generated repeat business through exceptional customer service, attention to detail, and dedication to creating memorable experiences.

Hotel Receptionist

Hoteles MS Colombia
02.2019 - 06.2019
  • Collected room deposits, fees, and payments.
  • Managed cash transactions accurately, maintaining proper financial records for the reception area.
  • Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the hotel reception.
  • Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.

Sales Associate

Royal Enfield Colombia
10.2017 - 02.2018
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Master of Arts - Audio Production, DJ Skills

DNA Music
Santiago De Cali, Colombia
05.2001 -

Certificate - Music Production And Audio Master

Deejay Academy
Bogotá
05.2001 -

Communication - Audiovisual Production

Pontificia Universidad Javeriana
Santiago De Cali, Colombia
05.2001 -

High School Diploma -

Colegio Alejandría
Santiago De Cali
05.2001 -

Skills

Customer Service

File Organization

Social media proficiency

Logistics Management

Strategic Planning

Administrative tasks

Network development

Problem-solving abilities

Excellent Communication

Creative Thinking

Adaptability and Flexibility

Interests

Music, Self Growth, Family, Friends, Animals

Hobbies

I love playing video games, traveling in my motorcycle, spending quality time with my family and friends and overall, discovering new music.

Timeline

Professor

DNA Music
07.2022 - 01.2024

Customer Service Representative

Teleperformance Colombia
03.2021 - 07.2021

Booker, Electronic Music Events Promoter

Helheim Collective
06.2020 - Current

DJ

Ethereon DJ
07.2019 - Current

Hotel Receptionist

Hoteles MS Colombia
02.2019 - 06.2019

Sales Associate

Royal Enfield Colombia
10.2017 - 02.2018

Master of Arts - Audio Production, DJ Skills

DNA Music
05.2001 -

Certificate - Music Production And Audio Master

Deejay Academy
05.2001 -

Communication - Audiovisual Production

Pontificia Universidad Javeriana
05.2001 -

High School Diploma -

Colegio Alejandría
05.2001 -

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Carlos MesaMusic Producer / Electronic Music DJ / Events Booker