Carlos Gomez
Resumen profesional
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Datos destacados
9
9
years of professional experience
Experiencia
Evc
Johns hopkins
baltimore, maryland
07.2025 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- maintenance of desinfectionchambers.
- Maintenance of common areas,pantry and nursing areas
Housekeeping Supervisor
hotel summit
panama, panama
03.2019 - 07.2021
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Managed laundry sorting, washing, drying, and ironing.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Improved team morale and efficiency with regular feedback sessions and constructive performance reviews.
- Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
- Evaluated employee performance and developed improvement plans.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
Hotel Housekeeper
hotel trump
panama, panama
01.2017 - 12.2018
- Supported the maintenance team by identifying necessary repairs in guest rooms and common areas, ensuring prompt resolution of issues.
- Streamlined communication within the housekeeping department, leading to increased efficiency during shift changes and task assignments.
- Minimized waste, carefully managing cleaning supplies and reusing towels and linens when possible, in accordance with hotel policies.
- Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
- Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
- Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
- Collaborated with maintenance team to report and address minor repairs promptly, maintaining room functionality and appearance.
Formación
Technical bachelors degree in business training -
coorporacion vive colombia
colombiaethics and management in customer service -
Sena
Cali-ColombiaEnfatiza tus habilidades clave
- Excellent communication
- Computer skills
- Dependable and responsible
- Analytical
- Friendly, positive attitude
- Planning
- Team building
- Time management
Cronología
Evc
Johns hopkins
07.2025 - Current
Housekeeping Supervisor
hotel summit
03.2019 - 07.2021
Hotel Housekeeper
hotel trump
01.2017 - 12.2018
Technical bachelors degree in business training -
coorporacion vive colombia
ethics and management in customer service -
Sena