Carlos Cárdenas
Longmont
Summary
Bilingual, passionate, motivated Sr Mobile Expert with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Demonstrates effective communication and negotiation skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Representative
T-Mobile
12.2014 - Current
- Commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
- Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve the best outcomes
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multitask, prioritize and manage time effectively
- Operated a cash register to process cash, check and credit card transactions
- Generated additional sales opportunities with upselling and cross-selling techniques.
Medical Assistant Extern
UC Health- Family Practice
05.2019 - 06.2019
- Provided excellent patient care in a busy medical office
- Rooming patients, injections, vitals, updating patients medical history
- Observing and assisting with procedures, cleaning and setting up rooms, stocking supplies
- Performed medical checks; assisting physicians and staff as needed
- Charting; EMR system
Store manager/Pawn Broker
Paisa Pawn
11.2013 - 12.2014
- Managed nearly every aspect of store operations
- Counted cash and reconciled charge sales and cash receipts with total sales to verify accuracy of transactions, as well as balanced cash drawer daily
- Developed new ways to use standard reports more effectively and efficiently
- Built customers confidence by actively listening to their concerns and giving appropriate feedback
- Organized and located inventory and updated store spreadsheets
Education
Clinical Medical Assisting Diploma -
IBMC College
Longmont, CO06.2019
Skills
- Fluent in English and Spanish; written and verbal communication
- Proficient in customer support
- Ability to work well under pressure in fast paced environments
- Skilled at multi-tasking and problem solving
- Capable of working independently or as part of a team
- Client account management
- Systems and software expertise
- Customer experience enhancement
- Approachable and optimistic demeanor
Accomplishments
- Resolved product issue through consumer testing.
- Successfully launched and adapted new work software over the years such as ,Tlife, Magenta Welcome, T-satellite.
Certification
- NCMA pending certification with NCCT Expected June 2019
- HIPAA & OSHA trained and certified 2019
- BLS for Healthcare Providers Red Cross Certified 2019
Timeline
Medical Assistant Extern
UC Health- Family Practice
05.2019 - 06.2019
Sales Representative
T-Mobile
12.2014 - Current
Store manager/Pawn Broker
Paisa Pawn
11.2013 - 12.2014
Clinical Medical Assisting Diploma -
IBMC College
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