Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Carlos Ayala

Attorney / Virtual Assistant
Bogota

Summary

I am a Colombian attorney with over 7 years of professional experience, deeply interested in international law. With nearly a year of experience as a legal assistant at a U.S.-based law firm, I have developed strong organizational skills, exceptional attention to detail, and the ability to manage multiple tasks efficiently, prioritizing them according to their importance. In addition to my legal expertise, I possess valuable administrative skills that enhance my overall work performance. I am highly dedicated to client service, demonstrating empathy and a strong commitment to addressing clients' needs.



Overview

8
8
years of professional experience
2
2
Languages

Work History

Virtual Legal Assistant

United Firm / La Liga Defensora
01.2024 - Current
  • Serve as the first point of contact for clients applying for U visa applications.
  • Request and review client documentation to ensure completeness and compliance.
  • Create and manage client questionnaires to gather necessary case information.
  • Draft and review declarations and other legal documents as part of the application process.
  • Conduct weekly follow-up calls with clients to track case progress and ensure all required information is provided.
  • Assist in translation during client calls with the attorney, ensuring clear communication.
  • Conduct introductory calls with clients to explain the U visa process and next steps.
  • Employ tools such as Clio, Airtable, Bluedot, Google Suite, and Outlook to manage case files, track progress, and communicate with clients.
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.

Attorney

Derecho al Alcance De Todos
05.2019 - Current
  • Researched and interpreted laws, rulings and regulations to advise clients on business and legal transactions.
  • Participated in mediation sessions leading to cost-effective resolutions without resorting to lengthy trial procedures.
  • Drafted comprehensive legal documents such as pleadings, motions, briefs, contracts for various clients.
  • Conducted thorough due diligence investigations to uncover critical information pertinent to clients'' legal matters.
  • Drafted and reviewed contracts for clients, ensuring accuracy and compliance with applicable laws while protecting their interests.
  • Improved client satisfaction rates by providing timely updates on case progress and addressing concerns promptly.

Attorney

Compensar EPS
07.2018 - 04.2019
  • Reviewed and analyzed patient case documents related to constitutional protection actions, ensuring compliance with constitutional law and health care regulations.
  • Drafted legal responses to constitutional protection actions, defending the rights of health care providers while ensuring legal compliance.
  • Managed appeals related to constitutional protection actions, providing legal strategies and support in challenging decisions.
  • Offered legal counsel regarding patient rights and access to health services under Colombian law.

Legal Assistant

Olimpica Organizacion Radial
11.2016 - 01.2018
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Managed and monitored active legal processes and case developments.
  • Drafted legal documents, including petitions, responses, and lawsuits, in support of company legal matters.
  • Reviewed and analyzed contracts to ensure compliance with applicable laws and regulations.
  • Provided legal assistance and guidance to employees regarding various legal inquiries and issues.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.

Education

Attorney - Law

Pontificia Universidad Javeriana
Bogota, Colombia
05.2001 -

Skills

Legal writing

Legal research

Fast learner

Client service and support

Microsoft office

Document drafting

Additional Information


I have experience using various tools such as:

  • Clio: A cloud-based legal practice management software designed to help law firms manage cases, billing, and client communication.
  • Airtable: A flexible, collaborative database tool that allows teams to organize work and track projects efficiently.
  • Bluedot: A customer support tool used to streamline communication and case management.
  • Google Suite: A set of productivity tools including Gmail, Docs, Sheets, and Drive for collaboration and document management.
  • Microsoft Office: A suite of office applications, including Word, Excel, and PowerPoint, used for document creation, data management, and presentations

Timeline

Virtual Legal Assistant

United Firm / La Liga Defensora
01.2024 - Current

Attorney

Derecho al Alcance De Todos
05.2019 - Current

Attorney

Compensar EPS
07.2018 - 04.2019

Legal Assistant

Olimpica Organizacion Radial
11.2016 - 01.2018

Attorney - Law

Pontificia Universidad Javeriana
05.2001 -

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Carlos AyalaAttorney / Virtual Assistant